Rory Took the Time to Sit Us Down and Ask Questions

Google Rated 5 Stars:

Nou Lee
My husband and I met a sales consultant Rory Shaffer, who opened the door for us on our way in and politely asked us what we needed help with… We didn’t quite know what car we wanted but Rory took the time to sit us down and ask questions about what we were looking for.. He was able to narrow down the list of cars to a few that might be of interest to us. As we went to look at the cars, he pointed out all the features of the cars and pros/cons of the car. Within minutes, my husband and I found the car we wanted. Thanks to Rory for being patient and having good customer service skills! He made us feel welcome and treated us like friends instead of just another customer. The time spent there was reasonable and we were satisfied with everything. If anyone has to finance a car, Maplewood Toyota will try their best to find you the best deal. They definitely helped me with that and for sure, we will be back in the near future.

Rory Provided a High Level of Customer Service With a Personal Style

Google Rated 5 Stars:

Sarah Campbell
I recently purchased a Toyota Corolla from Maplewood Toyota and was delighted with the car buying experience thanks to Rory Shaffer! He helped me find the perfect car and compare different financing options so that I choose one that was manageable and affordable for me. I hadn’t bought a car in 14 years and this was an important decision. Rory provided a high level of customer service with a personal style and was very knowledgeable and respectful. I love driving my new Corolla. A week later my boyfriend also purchased a car from Rory at Maplewood Toyota. They have earned my trust as a loyal customer.

Rory Listened to What I Wanted

Google Rated 5 Stars:

Max Schramm
My experience with Maplewood Toyota, and with Rory Shaffer in particular, was top notch. Rory listened to what I wanted and gave me a range of choices that fit my needs. He was a very friendly and accommodating salesman – he and the rest of the team that helped me displayed courtesy and professionalism of the highest order. I would absolutely recommend Rory Shaffer and Maplewood Toyota to my friends and family.

Rory Shaffer Was Friendly, Professional, Very Helpful

Google Rated 5 Stars:

Kate Quinlan
Everything about my car selection experience at Maplewood Toyota was awesome. Sales Consultant Rory Shaffer was friendly, professional, very helpful, and actually made the process fun. He listened to what I was looking for, took his time to analyze my needs, and suggested several options accordingly. In the process of initiating a lease, several staff members were involved in different aspects, and all were personable and professional. I highly recommend Maplewood Toyota. I had put off car shopping for a few months, but Rory and everyone there made it easy and very successful. I love my new Prius!! And I look forward to a long term relationship with Maplewood Toyota.

Rory is a Laid-back Guy Who Enjoys the Sales Process and People

Google Rated 5 Stars:

June Wheeler
Just bought a Certified Pre-Owned 2012 Toyota Highlander with 50K on it from Rory Shaffer, and our closer was a charming man who goes by AJ. We were already totally predisposed to buying from Maplewood Toyota as we are the very happy owners of a 2009 Prius, and loved the Certified Pre-Owned selctions. Rory is a laid-back guy who enjoys the sales process and people, and he happened to grab a used Highlander with everything I wanted on it that had JUST come into the lot that morning! Not only did we feel very fortunate to be there at the right place and right time, we enjoyed the whole process – even the pitch for extended warranty from AJ! When you add in the fantastic service department and waiting room amenities it just gets that much better. Love the new/used car already!