My partner and I had a fantastic experience with David Pates! We tried a few other dealerships first and were really frustrated, being first time buyers. I have a decent bit of experience with cars thanks to my father, but I was openly teased and subtly mocked elsewhere as though other dealers thought because we were new and didn’t have amazing credit, that we were also stupid and gullible. Never mind the fact that I am a woman and most of the other salesmen would barely even speak to me even though I am the primary driver and the one actually purchasing the vehicle! We even got told that my partner was only helping me and letting me talk to “keep me happy”. How insulting considering how much money he’s helping with for MY vehicle.
Here we were greeted as we walked up right away and David already had the car I had inquired about earlier ready for us when we arrived (even though we were 30 min early). Even though our finances didn’t quite fit the vehicle, David let us drive it and then helped walk us through the application process and all our other options. Ultimately he was able to help me settle and finance a 2012 Toyota Yaris. I couldn’t be happier. The car is in fantastic condition, but equally as important was how much time Dave spent helping us on top of how incredibly polite and patient he was. I never had the feeling that he was just trying to push a sale, despite the fact that I know that’s what any salesperson would ultimately want, and he took the time to help us find what worked for us and our budget.
I would definitely recommend this dealership to anyone, especially if you’re new to vehicles. They don’t try to hide their Carfax (or lack thereof) and will happily walk you through any questions as well as work within your budget. I am very happy with my car!!! 10/10!
Cha Yang is a great asset to Maplewood Toyota. He is knowledgeable, patient, friendly and not pushy at all. He was there every step of the way answering questions. Even after we took our car home and had additional questions on how to use the blue tooth, he was gracious to help us and went above and beyond. I would recommend Maplewood Toyota to all my friends, coworkers and family and definitely refer them to use Cha Yang as their sales consultant. Thank you for everything.
I just leased my second vehicle from Maplewood Toyota, and worked with Debbie yet again! She was quick, knowledgeable, professional, nice, and did not pressure us at all. She got me the best deal that I could get, and for that I am truly grateful! I recommend Maplewood Toyota, and Debbie especially, 110%!!!
If you are not sure what sort of car to get, Peter Ihle is your guy!! He spent a few hours helping me decide, drive, and budget a great used car. He is very honest and a good person to speak with. I will recommend him to all my friends too. Peter thank you again.
I recommend Vic Perrotta at Maplewood Toyota as he will take the time to listen to you and then help you pick out the right car. After the sale he continues working with you to go over safety features and set up your bluetooth and music, Thanks Vic!
I had a great experience with everyone at Maplewood Toyota. They made the decision-making process very easy and low stress. I never felt pressured to make any decisions or to look into upgrades or options that I wasn’t interested in. I felt listened to and respected at every point along the way. Terry Burke was the salesman that I worked with and I just want to thank him for helping me to lease a new car that I absolutely love! I definitely would recommend visiting the great people at Maplewood Toyota.
Maplewood Toyota is great and have the best customer service! We recently bought a tundra and previously bought a sienna and Camry!! Their salesman Cha Yang is great with knowledge and customer service professionalism. All our transactions went smoothly with excellent customer service. I’m satisfied with our experience all three times that we went there. Highly recommend Maplewood Toyota if you’re looking to buy your next car.