I continue to be impressed with the professional and courteous group at the Maplewood Toyota Dealer. We purchased a RAV4 and appreciated the interaction with all the staff concerned. Our sales agent, Greg Gufstafson did a super job of walking us through the many options and features of our new car. You are a quality operation at all levels.
I leased another vehicle from Tim Ehlenz yesterday, and as always, it was a pleasure!! Tim always works proactively on my behalf to make sure I get the best deal I can, and his knowledge and helpfulness are fabulous! And the whole process went so quickly and smoothly, including in the Finance office with Mark. I love my beautiful new Toyota Rav 4, and love Maplewood Toyota!!
We were delighted with our purchase of a 2016 Toyota Rav4 Hybrid Limited. This was our second RAV4 (2007) from Terry and our second delightful experience. We were deliberating between a 2016 Camry Hybrid and the 2016 RAV4 Hybrid. Terry arranged for us to test drive both cars, walked us through comparisons, presented comparative costs (we had pricing from another Toyota dealer through a preferred program), discussed the great service at Maplewood Toyota, and then gave us some time to make our decision. Once we made the decision to purchase the RAV4, Terry processed the trade-in, setup the financing process, got the car prepared, walked us though the basics, and took our picture with the car. During every step of the process Terry was personable, professional, efficient, knowledgeable, and most of all trustworthy.
In the process of searching for a new car, one of the reasons we stopped at Maplewood Toyota was we had driven other hybrid cars and decided to see the Prius. Katie Fisher helped us. We looked at the Prius and shifted over to the RAV4. We liked the RAV4 because of the size since we have been driving an SUV for some time. Also the RAV4 has a hybrid model. Katie understood that we were in no hurry to buy right away and didn’t push us to buy. Each time we talked she answered our questions. All the time not being pushy. Long story short we decided to lease our RAV4 Limited Hybrid. Maplewood Toyota was easy to work with from the leasing process to the service department (we decided to put a remote start on the vehicle). Then Katie introduced us to a second contact person Tom and a third contact Ross. We feel comfortable knowing we can ask for any of the three for questions about our new RAV4. We would definitely recommend stopping by Maplewood Toyota when looking for a new vehicle.
In 2013, I had the pleasure of working with Mabi Ekiyor to lease my second Toyota RAV4. He was thorough, flexible, honest and provided stellar customer service! I was so impressed with Mabi that I sent my mom to him last week and she purchased a brand new Corolla on the spot. She had been working with other dealers, however I assured her to look no further as Mabi would take care of her…and he did! Thank you Mabi for providing such outstanding service. You are a gem!