Two years ago I went to Maplewood Toyota to try my first lease experience. That’s when I met Bobby Higgins and I have to say that he took really good care of us then. He is professional and very knowledgeable. In fact, I had such a great experience with Bobby the first time that I went back there last Saturday and drove away with my second leased vehicle. I worked with Bobby again and he did not disappoint. Cannot rate his service other than ‘truly exceptional’. Looking forward to being back at the end of my current lease.
We were delighted with our purchase of a 2016 Toyota Rav4 Hybrid Limited. This was our second RAV4 (2007) from Terry and our second delightful experience. We were deliberating between a 2016 Camry Hybrid and the 2016 RAV4 Hybrid. Terry arranged for us to test drive both cars, walked us through comparisons, presented comparative costs (we had pricing from another Toyota dealer through a preferred program), discussed the great service at Maplewood Toyota, and then gave us some time to make our decision. Once we made the decision to purchase the RAV4, Terry processed the trade-in, setup the financing process, got the car prepared, walked us though the basics, and took our picture with the car. During every step of the process Terry was personable, professional, efficient, knowledgeable, and most of all trustworthy.
This is not my first great experience with Maplewood Toyota. I went in to lease a new 2016 Corolla, and the service I had from Bobby was beyond amazing! He was very knowledgeable and professional. Can’t wait to have him help me out again in the future!!