Yee’s services at Maplewood Toyota was above and beyond answering/explaining the questions asked thoroughly in detail. I’d recommend Yee as one of the sales representatives to anyone who is looking for a car. He’s a great listener and gives feedback to what you’re looking for with no pressure, no rush, patience and made sure it fit what’s best for you and your option. We’re happy with the choice we’ve made and settled on the Toyota Sienna LE for our little family that is growing.
Catie Fisher was outstanding! We were lucky to get Katie to top off the experience of Maplewood Toyota’s top notch business tact. My wife has a broken leg and Katie worked with us both together and separately to make it happen AND get the perfect vehicle for my wife (Katie went above and beyond). Thanks Maplewood for such a pleasant experience and for having remarkable standards in your staff.
Cha Yang is a great asset to Maplewood Toyota. He is knowledgeable, patient, friendly and not pushy at all. He was there every step of the way answering questions. Even after we took our car home and had additional questions on how to use the blue tooth, he was gracious to help us and went above and beyond. I would recommend Maplewood Toyota to all my friends, coworkers and family and definitely refer them to use Cha Yang as their sales consultant. Thank you for everything.
2 Years ago my husband and I went in to Maplewood Toyota to see about a new car for me. Vic Perotta was extraordinarily patient and helpful, as we explored 4 very different vehicle models. He did such a great job helping us find the absolute perfect vehicle for me, that my husband asked him about a truck. Vic went above and beyond to get us 2 great vehicles and great prices. Fast forward to last week, realizing I was going to be over in mileage on my lease – Vic and Mark in financing, made a miracle happen. They got me out of my lease, into a new vehicle, purchase this time instead of a lease – and coming out ahead. I know I didn’t make it easy considering I challenged them by saying I didn’t want to have money out of pocket at purchase and still have a payment I could live with. And as a side note – in 2 years of having my routine maintenance done there – always the BEST experience also. My car is always ready sooner than they say, cleaner than when I dropped it off and the most pleasant people taking care of me. The only problem now…they keep getting busier and busier so if you are on a tight schedule – call ahead and make an appointment 🙂
I bought a 2015 Prius C today and Tom “Wessy” Westcott was the sales associate. My mom and sister accompanied me to the Toyota dealership and Tom welcomed us in such a down to earth manner and treated us like royalty. Tom gave 110% by going above and beyond the “call of duty” and made the transaction of purchasing the car go so smoothly and a positive experience. Maplewood Toyota needs to reward him for the superb performance that he gives his company. Tom is truly an asset to the Toyota family.
I recently bought my first car from Maplewood Toyota with the help of Stephen Redlinger! Steve was very helpful at keeping my “must need” list in mind while helping me shop for cars. He also showed me things that went above and beyond my requirements while remaining in my price range. He broke down the numbers for me and laid out exactly what I would be paying for before I had decided to buy the car. When I became unsure if the car was the right decision for me, he reiterated all of the pros of buying this car, as well as the pros of the other cars I had looked at. He also let me think about the decision overnight, but gave me his cell phone number to call anytime if I changed my mind overnight. Buying a car for the first time is very uncomfortable if you don’t know how to do it right, but Steve at Maplewood Toyota was very helpful!
Just bought a 2015 Toyota Highlander from salesperson Jason Jasinski. He did a fantastic job in explaining the features and options in a no pressure, friendly way – was one of the best car buying experiences we’ve had in years. He went above and beyond to make sure we were happy with the car and the dealership. Truly awesome experience, and highly recommended!
Would strongly recommend Deb Ingbretson when considering a Toyota. Her knowledge, patience, and going “above and beyond” made my purchase one of the easiest decisions I’ve made in a long time. I totally trusted her knowledge of each and every make and model; her recommendation for my needs was perfect. I am extremely pleased and proud of my Camry SE. After the purchase I had a couple questions and she gladly stopped by my house to answer my questions.