Rory Took the Time to Sit Us Down and Ask Questions

Google Rated 5 Stars:

Nou Lee
My husband and I met a sales consultant Rory Shaffer, who opened the door for us on our way in and politely asked us what we needed help with… We didn’t quite know what car we wanted but Rory took the time to sit us down and ask questions about what we were looking for.. He was able to narrow down the list of cars to a few that might be of interest to us. As we went to look at the cars, he pointed out all the features of the cars and pros/cons of the car. Within minutes, my husband and I found the car we wanted. Thanks to Rory for being patient and having good customer service skills! He made us feel welcome and treated us like friends instead of just another customer. The time spent there was reasonable and we were satisfied with everything. If anyone has to finance a car, Maplewood Toyota will try their best to find you the best deal. They definitely helped me with that and for sure, we will be back in the near future.

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