Rick Schaffhausen

Reviews

Rick Schaffhausen – Maplewood Toyota, Was Very Knowledgeable

Google Rated 5 Stars:

Mary Vinje
Buying a new car can be very stressful but this experience was not. Rick Schaffhausen – Maplewood Toyota, was very knowledgeable and informative. I also feel he gave us a fair price for our 2005 Highlander. He understands his cars. He was persistent to find for us the correct new car we were looking for. Thank you Rick, I’m enjoying my new Prius V.

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A Certified 2013 Camry – We Loved Working with Rick S

Google Rated 5 Stars:

David Ray
In January, my wife and I purchased a Certified 2013 Camry. We loved working with Rick S. and the team. A few weeks after we purchased the vehicle, I noticed a sound similar to brake rotors being warped.

A couple days ago I had the pleasure of working with a few guys in the service department to get this resolved. They had a technician (who was very knowledgeable and professional) ride along with me to determine the sound. I was taken back that the tech rode with me, as usually at a shop they make you try to imitate the sound by yourself.

Now, here’s where I was blown away. The tech thought what he was hearing was some normal tire noise, which concerned me because of how loud it was, but he said he would inspect it to make sure. Sure enough he found that the tires were “cupping”. This apparently warranted new tires. That’s right – brand new tires! I was astounded and reassured that tire replacement was done without the blink of an eye.

Before I knew it, I had a cup of coffee and a cookie in my hand during the short wait for my vehicle. When the service writer told me my vehicle was finished, he let me know it was coming back from getting a wash. Wow.

It really is a combination of the big and small things that made this experience a true five-star.

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Rick Schaffhausen of Toyota Maplewood is Quite Simply Great

Google Rated 5 Stars:

Erica Crouch
Dear All Potential Car Buyers,
Rick Schaffhausen of Toyota Maplewood is quite simply great at his job and I highly recommend working with him if you are considering buying a Toyota. Friendly, fun and just as equally informative and efficient, Rick made the process transparent and pressure-less! When test driving a Prius I told my wife “I don’t want to go to another dealership because we aren’t going to find a better car salesman than Rick.” She agreed completely. It’s really that simple. We live in a transactional world, so it’s just as well to work with someone you like when doing a transaction. Just ask for Rick when you show up at Maplewood Toyota.
Best,
J.D. Crouch

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Thanks to Rick Schaffhausen I Ended Up With the Truck of My Dreams

Google Rated 5 Stars:

Thomas Johnson
I had an excellent experience purchasing a 2016 Toyota Tundra from Maplewood Toyota. For a variety of reasons (mine) it took a month, but, thanks to Rick Schaffhausen I ended up with the truck of my dreams. I have gotten at least five vehicles through Rick and have been happy with each experience. The finance department went out of their way to help me and get the best deal they could provide. I won’t buy any other type of car or go through any other dealer. Thanks again for all your help!

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Rick Schaffhausen Pulled All the Stops to Get Me a Great Deal

Google Rated 5 Stars:

Kate Bosworth
A couple weeks ago I purchased my first ever new car. I went in pretty unsure I would be able to afford anything other than a base model, with not a single bell or whistle. I ended up leaving with a brand new Camry. Rick Schaffhausen pulled all the stops to get me a great deal. He spent the better half of a day working on getting me in a car that would work for all my needs yet never seemed impatient, even when it took me a long time to decide on what I wanted to do (first time buyer nerves). I would highly recommend seeking Rick out if you are in the area shopping for cars.

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He is Great to Deal With and Always Helps Us

Google Rated 5 Stars:

Jason Nihart
My wife and I have leased 3 cars from Rick Schaffhausen at Maplewood Toyota. He is great to deal with and always helps us out with any questions we have. Rick seems to always on the move and busy but has plenty enough time to help us out. Great dealership and great dealer. Highly recommend.

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Bottom line? Rick listens, and No Pressure!

Google Rated 5 Stars:

Jodi Vollhaber
My husband and I have both leased and purchased cars from Maplewood Toyota and have always worked with Rick Schaffhausen. Today was no different, just leased another vehicle from Rick and I am very happy with my selection and total service received. Bottom line? Rick listens, and no pressure! Thank you Rick and Dave in finance, for another great experience!

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Rick S. Was Very Informative and Did a Great Job

Google Rated 5 Stars:

Nick Braun
Rick S. was very informative and did a great job when I came in to look at a new car to lease. He made the entire process as painless as possible!

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I Bought My First Toyota From Rick Schaffhausen

Google Rated 5 Stars:

Paul S. Phillippi
My wife and I have leased one car and purchased three since 2005 at Maplewood Toyota. I feel we have been treated fairly and honestly in both sales and service departments. It is nice to see a business like this that has low to no staff turnover. I think the owner of this dealership values his employees and customers and that attitude seems to flow through to the customer dealings. I bought my first Toyota from Rick Schaffhausen in 2005 and the most recent just three weeks ago- same deal- no mickey mouse. I like having a new car but always dreaded the process of actually buying one. I drive a ways to be a customer here and it’s worth the trip.

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Rick is an Outstanding Person to Work With

Google Rated 5 Stars:

Marty Owings
My family and I have been buying cars at Maplewood Toyota for more than 25 years. When it comes to Toyota that means we’ve bought just a few vehicles because they last so long and hold their resale value. For most of those years our sales person has been Rick Schaffhausen. Rick is an outstanding person to work with and goes the extra mile to take care of his customers. I send people to him all the time and not one of them has ever been disappointed. He’s a first-rate professional and I highly recommend him.

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