Richard “Bones” Roeser is absolutely fantastic to work with. He goes above and beyond to make sure you’re taken care of every step of the way. I refer him all my friends and family! PS: Loving my New 2019 Camry from Maplewood Toyota – so fun to drive!
Everyone was so helpful and Bones took the extra step to make sure the car buying process went quickly. I really appreciate that he made a point to get me in my new car and back to work on time. Above and beyond by everyone across the board.
Maplewood Toyota has been great! I’ve owned a Toyota since May 2009 and use their service department, which is excellent. I just purchased a Toyota RAV4 model and my experience with the Maplewood Toyota sales staff was outstanding, especially with my salesperson, Richard “Bones” Roeser! I would highly recommend the Toyota Rav 4, Bones and Maplewood Toyota sales to anyone.
I won’t go anywhere else but Maplewood Toyota and working with Bones! I’ve been to many other Toyota dealerships and they don’t appreciate me or treat me like I’m important. Some even give me weird looks like they don’t want to help for their own reasons I’m sure. I’m happy to say I’ve been loyal here for 5+ years now! Thanks!
Anne Marie Najjar
Maintenance service is such a breeze at Toyota Maplewood. They are Jimmy on the spot, work fast and I trust them! I love the waiting area that is clearly customer friendly with good coffee and a giant tranquil fish tank. I can study my academics while I wait and always get the friendliest visit from my “car-guy”, Bones! I feel like I’m on a break, or visiting a friend when I go in. This allows me time to focus on things in my life that are important to ME!
Eternal Kudos Maplewood!
Sally Ann Wright
We’ve worked with Maplewood Toyota four times — and have been extremely happy with the service and follow through. Especially since we started working with Richard “Bones” Roeser. Bones (and the rest of the team) make getting a new Toyota easy, hassle free and enjoyable! We’ll never go anywhere else for a new car.
Fantastic service!! Richard “Bones” Roeser was very knowledgeable and went the extra mile throughout the entire process. I couldn’t be happier with the entire experience. I will definitely be purchasing my next vehicle from Maplewood Toyota!!
I have been leasing Corollas since 1994… several from Maplewood Toyota. Maplewood Toyota is a terrific dealership to deal with and this experience leasing a 2016 Corolla was the best I have ever had. The car is even nicer than I imagined. Richard “Bones” Roeser was my sales person and he is knowledgeable, helpful, honest and just a terrific person to buy a car from!! I cannot say enough about Mr. Roeser as he went above and beyond the call of duty to find the best possible deal for me. He was able to get us into a new lease for substantially less than the other local Toyota dealers. In fact, we are paying less for an “S” model than we were quoted for the “LE” model at other dealers. I have always had my Toyotas serviced at Maplewood as they are the best auto service people I have ever dealt with. For the high quality of their work and of their people you cannot do better. I would give this dealership and Mr. Roeser six stars if that were possible!!!
#maplewood #maplewoodtoyota #corolla #toyota
Great experience getting my new Tacoma truck through Richard “Bones” Roeser at Maplewood Toyota. Bones provided lots of helpful information and answers to many, many questions. And when I picked up my truck Bones spent over a couple hours training me in, including setting up cell phones and covering many extras. Love the truck — and many thanks to Bones for a great buying experience!
We recently purchased a 2015 Toyota Sienna and were so happy with the entire purchasing process. Richard “Bones” Roeser was our sales consultant and he made certain that we got all of the features we wanted on our new van. We have also been very pleased with the service offered at Maplewood Toyota on previous vehicles purchased there.
This dealership was extremely helpful and friendly. The salesperson “Bones” was very knowledgeable and went the extra mile to ensure I was making the best decision. I will be recommending him to my friends and relatives.
My fiance works in the car industry, so when he asked for advice on who to talk to at Maplewood Toyota and they told us Richard “Bones” Roeser I figured lets give it a try. First I will say Toyota was the 3rd dealership we went to and it was 10x as busy as any of the other dealerships, but we still got greeted right away. We asked for Bones and a man pointed us right to his desk. It was a half an hour before close, but Bones sat down with us and discussed EVERYTHING we had questions about. He even gave us some of his personal experiences with insurance companies. He was super laid back, honest, and wasn’t pushy at all. We ended up leaving that night with all the information and decided to sleep on it, Bones gave us his number and told us to call or text if we had any questions. We set up another appointment for two days later, and because of traffic/work we were two hours late and he was with another client. Even though he was with another client he was able to multi-task.
Just bought my third new car and why would I go anywhere else when I get the best customer service and the best deal at Maplewood Toyota! Thanks Richard “Bones” for taking the time to thoroughly explain the buying process, the services I’ll get and all the bells and whistles with my new RAV4.
martin van duzee
Needed a car for my grandson. Richard Roeser found the perfect car, great price and low mileage. Best car for a teenager is big slow and ugly, second best is a chick car. He found second best which meant gently used. very happy with his results. Grandson is very-very happy. really recommend this sales man.
We purchased a new Highlander from Maplewood Toyota last week. We had an excellent experience from start to finish. No pressure at any stage of our purchase. I would absolutely buy another car from Maplewood Toyota when time comes. BONES has taken very good care of us since beginning. He worked diligently to insure that we were totally satisfied with every aspect of our purchase. He is very knowledgeable on the different Toyota’s and various functionality of the vehicle and he made sure that we understood clearly every available function in the vehicle. He’s very personable and very professional in the performance of his job. He is always available to answer our question even after our purchase. We’ve never owned a Toyota before, so having this level of service when I visit a dealership is a great incentive for us to continue purchasing Toyotas and then having the vehicle serviced at Maplewood Toyota. Thanks BONES for your professional and courteous service. We totally recommend Maplewood Toyota for any Toyota purchase as well as service, and more particularly BONES!!!