Tom “Wessy” Westcott is a great salesman and will go the extra mile to get you all the information you would like without pressuring you to buy! Awesome experience, will return again!
Yee’s services at Maplewood Toyota was above and beyond answering/explaining the questions asked thoroughly in detail. I’d recommend Yee as one of the sales representatives to anyone who is looking for a car. He’s a great listener and gives feedback to what you’re looking for with no pressure, no rush, patience and made sure it fit what’s best for you and your option. We’re happy with the choice we’ve made and settled on the Toyota Sienna LE for our little family that is growing.
Richard “Bones” Roeser is absolutely fantastic to work with. He goes above and beyond to make sure you’re taken care of every step of the way. I refer him all my friends and family! PS: Loving my New 2019 Camry from Maplewood Toyota – so fun to drive!
I just purchased my first car here at Maplewood Toyota and it was an easy, simple process. Salesman (Rory) was very informative, nice, helpful, and he let me test drive on my own. Wasn’t pushy or the typical “car salesman” type. Felt like he was honest and genuinely trying to help me. They matched my pre-approved loan terms that I had with my bank. Again, the finance guy was very helpful and not pushy. Explained everything to me in easy-to-understand terms. Helped me make an informed decision. All around great service.
I am very pleased at the way my salesman Emmanuel took me step by step in purchasing my RAV4 which I love! I posted pics and FB and everyone loves it! So I sending business your way Emmanuel!
My car buying experience at Maplewood Toyota was amazing! Emmanuel, my cars salesman thought outside of the box to help get me out of a negative car situation into a positive one! He was nothing short of awesome! Dave, my finance guy went above and beyond, looking at every detail of the purchase making sure it was the perfect fit financially. I had an amazing team to make my new vehicle possible! Thank you Maplewood Toyota!!
Recently purchased our 2019 Sienna with Emmanuel and if you need to buy he is your guy! Not only did he tolerate me and my three children he managed to handle my husband as well 😂. Even after our purchase he has continued to answer all my questions and be very responsive! This is my second Toyota I’ve bought from this dealership in 8 years and most likely will buy my next Toyota from them as well!
The sales representative Emmanuel was very friendly and helpful.
Emmanuel Onyeji is the go to sales rep! High integrity!
Wow Maplewood Toyota is a place to be if you have not yet been there. If you are looking for a good deal go to Maplewood Toyota and asked for Emmanuel. I was shopping around for a Toyota Highlander LE. He decided to knock off about $4000 and I decided to go the XLE INSTEAD. Looking at the features he presented to me. He is such a nice guy. Even after my purchase he invited me over to the dealership and educated me on all the functions and features my Highlander has. Keep it up Emmanuel and I will say Kudoos…
Larry made my buying experience a pleasure and I could not be happier with my new 2018 Toyota Camry! He is always helpful, informative and treats customers with respect.
My wife and I had a very pleasant buying experience at Maplewood Toyota. Tom, who helped us, was very knowledgeable and friendly. I would highly recommend their dealership for your next Toyota purchase. We are looking forward to many years of driving in our Toyota Corolla.
It was great to work with Wessie and Bobby Higgins!! Class people. I would recommend them to anyone buying a Toyota!!!
My husband and I were working with Yee Vue and he made us feel very comfortable and welcomed! He worked with us to make sure we had the BEST deal possible with best car features! I am really happy with my purchase. I can say for sure, I really liked the service there and highly recommend for people to go here if you’re looking for a friendly and welcoming experience!
Scott Rooney listened to everything I was looking for and then went above and beyond to show me what they had and the differences between the models. For somebody who always has buyers remorse, I rolled out of there in the perfect car I 100% am happy I bought. Thanks Scott and Maplewood Toyota!
Excellent customer and sales service provided by Jim Miller at Maplewood Toyota. We leased a 2018 RAV 4 LE and the experience couldn’t have been smoother from beginning to end with Jim Miller. Jim worked diligently to help us work toward a financial package that worked for our budget. THANK YOU Jim and Maplewood Toyota, we look forward to many years to come working together!
Colleen and Jeff Salay
Everyone was so helpful and Bones took the extra step to make sure the car buying process went quickly. I really appreciate that he made a point to get me in my new car and back to work on time. Above and beyond by everyone across the board.
Our experience at Toyota was great. Bobby Higgins, Jr. was our salesperson and he was outstanding! He was very professional, personable and definitely NOT pushy. We had many questions and he answered them all. Our buying experience was greatly enhanced because of our time with Bobby. This Toyota dealership treats customers with care. We purchased here before and certainly will again.
We have bought 4 new cars from Maplewood Toyota Dealership, specially from Yee and the time took me 30 minutes to finish all forms and drive our new car to the house rather than hanging around one or two hours. The staff are genuinely attentive and are focused on shopper wants and needs. Again thanks much MWT!
Maplewood Toyota Dealer has always been fatanstic! I have had a Toyota car since May/09 and continue to use the MWT servicing depart, which is terrific. Our family just negotiated a new Toyota Rav4 vehicle and our family’s period of time with the MW Toyota sales pros was excellent, in particularly with their salesperson, Bones Roeser! We would highly vouch for the Toyota RAV4, Richard and Maple wood Toyota sales staff to all.
This is the sixth Toyota I’ve purchased from Maplewood Toyota. Thank God I found out about Toyotas and Maplewood Toyota over 15 years ago. There is not a better dealer in the world for sales and service. The only service you ever need is routine maintenance – Toyota’s never break down.
The entire team at Maplewood Toyota is out of this world from the owner, Steve McDaniels; GM Andy Hultcher and their entire staff. All of my salesmen have been great. This last Toyota Prius which I just purchased was from Mabi Ekiyor. He was very knowledgeable, friendly and did everything possible to make the sale perfect. I would highly recommend Mabi to everyone. In fact, my son bought a car from him last year!
So if you are looking for a new Toyota, please visit Maplewood Toyota. They make you feel like family the minute you walk through the door.
An established customer referred us. Our time there was first class in all ways. Terry Burke informed us all detailed items beginning with cost to operating the dashboard, impressive! We browsed other brands of vehicles and saw numerous Toyota dealers before speaking to Terry at Maplewood – we will be returning to Maplewood Toyota Dealer for our future vehicle. Five stars explains all.
I have purchased 2 cars from Terry and find him to be straight forward and trustworthy.
In August 2017, I decided to trade in my 2015 Prius (which I also bought from Terry) for a 2017 Prius. I spoke to a sales person at another Toyota dealer who kept changing the numbers on the trade in when I balked.
Over the phone and without seeing my car, Terry offered me a decent trade in value, a lower price on the new car, and an auto-dimming mirror for $200 less than the other dealer.
I appreciated the no-run-around approach and I would buy from Terry again in a heartbeat!
MY husband and I typically equate buying a car with going to the dentist, but your Toyota dealership changed our minds! We had an appointment, arrived at the dealership and Vic, our sales associate had the cars running and ready for us to test drive. There was no high pressure to buy anything and the whole process took about 1/4th the time as anywhere else we have been. Vic Perrotta was extremely helpful and knowledgeable. Everyone we met was pleasant and courteous. We will highly recommend Maplewood Toyota to our friends and relatives! Thanks so much Vic.
Greg Gustafson was the best car salesman I’ve ever encountered. He was sensitive to my needs and never pushed me to buy anything above and beyond my price range. I so appreciated Greg. He truly enjoyed the silliness of my girls and interacted with them wonderfully. My girls want to make sure we buy from him next time we need a car. Thank you Greg, for a wonderful, non-stressful car buying experience. We were very blessed to have worked with you.
Yee Vue – Yee spoke to me as if I was a family member. I appreciated this very much because he was not talking to me as a client. He understood what I wanted (with the little to no background of knowledge with cars). He was genuinely looking out for my best interest to ensure I was investing in something that will help me in the long run. Not only that but he was very kind and helpful throughout the entire process as I was getting my car. I do not regret going to Yee. He’s an amazing man who is very knowledgeable and carries out the Maplewood Toyota motto.
The Best! Tim was fair, honest, and very helpful. He took his time to make sure we were happy with our choice. I will certainly make my next purchase with him and Maplewood Toyota!
We enjoyed a painless buying experience at Maplewood Toyota. Our sales consultant was knowledgeable, courteous and thorough in every aspect of the process. We wouldn’t hesitate to recommend Maplewood Toyota and Mr. Lopez to anyone.
I worked with Larry Bain to lease my Toyota Camry. He was so nice to deal with and was caring so much to make the customer as much happy as possible. Even when I came to the company from Minneapolis using UBER as a ride, Larry helped to make the company reimbursing the UBER Money and giving me a ride back home. Larry was recommended to me by one of my friends here in Minnesota. I am really happy to meet such a great Toyota dealer. I think he is one of the best dealers ever and I loved working with him! Thanks Larry!
The salesman Dave Pates was really helpful, informative and friendly. Provided lots of good recommendations and tips. My purchase was simple and easy as a first time buyer, which I thought would be a lot more complicated. Overall, pretty satisfy with the car I got.
We had an elite experience with Mabi! He did a great job explaining what features are in each model. We will come back to Mabi for our next Toyota purchase and will recommend him to anyone!
Humberto was so fantastic! Excellent customer service with knowledgeable staff that made my car buying experience with Maplewood Toyota one I’d surely repeat and recommend!
We were searching for a new car for a while. Eventually we landed in Maplewood Toyota. Doug Fulton received us as usual with a smile and ready to work with us. My husband bought a RAV4 in 2004 from the same place and Dough Fulton helped to get the car, which we are still driving it.
This year we decided to go back to Toyota and get another RAV4 2016. Doug was there to help us again. He is professional and right away he got us the best deal they had in the store. We are so happy with our experience and our purchase. Definitely, we will recommend anyone who wants to buy a car to get to Doug Fulton at Maplewood Toyota.
Great customer service and always attentive to your needs. Very pleased with my vehicle and Scott is great to work with!
We have now leased two vehicles and purchased one, and each experience has us pulling out of the Toyota dealership with smiles on our faces. We have worked with Jim Miller every time and he keeps us coming back, he is a straight forward, honest salesman. His level of service is incredible and makes the process easy. Plus a lot of fun to work with. I probably won’t buy or lease a vehicle from anyone else.
Tom “Wessy” Westcott was excellent to work with and was patient with my wife and I’s requests and inquiries. Tom came in on his day off to allow us a test drive and a night to sleep on our decision. He also made arrangements to have us work with a different member of their finance team after we had a less than stellar experience during our first visit. Tom and Maplewood Toyota went to great lengths to offer competitive prices and trade-in value for our vehicle. Tom will be our choice for our next vehicle purchase.
I won’t go anywhere else but Maplewood Toyota and working with Bones! I’ve been to many other Toyota dealerships and they don’t appreciate me or treat me like I’m important. Some even give me weird looks like they don’t want to help for their own reasons I’m sure. I’m happy to say I’ve been loyal here for 5+ years now! Thanks!
We have been getting our cars Serviced at Maplewood Toyota for some time and have always been pleased. So we went there to purchase our next car. We talked with Vic Perrotta. He treated us well and made it a good experience. We will certainly come back.
I had a great experience with buying from Rory. Very knowledgeable. I will recommend to family and friends!!!
Peter made buying a used car a breeze. He was incredibly helpful in answering all of the questions that I had and made the process of finalizing paperwork seamless.
Theodore J. Neuhaus
I purchased George new in 2007 and thought it was time to upgrade so I returned because I have always gotten excellent service. I hadn’t planned on getting a vehicle for a bit longer but my experience of ‘shopping about’ was so good I couldn’t refuse the offer; Terry Burke was most helpful in all this. So, now I have Julian, which while only a 2015 model, is more than adequate to meet my needs.
I just had one of the best car experiences ever from Maplewood Toyota! I was a little more of a difficult case in buying/leasing and Jim Miller made it just top notch! The guys in the financing department are super great also! They treated my experience as like I was one of their family members. I will be going back and recommending Maplewood Toyota to everyone! Thank you so much Jim and the financing department for your patience and work!
Our salesman Vic Perrota, was extremely professional, personable, and helpful. We would absolutely come back and purchase from him again. The whole process was efficient, stress-free, and fun! Thank you Maplewood Toyota, we love our new truck!
We just purchased a new 2017 Prius Two Eco, my first new car ever. From the start, we felt we could trust our salesman, Greg Gustafson, to give us the information we needed to make the right choice. He made the purchase experience a delight. I love 💙 my new car!
We had Scott Rooney help us buy our 2017 Prius. He treated us as a good friend and still professional. Any question we had he answered and even sat in our new car and showed us a number of new features. He took all the time we needed. He even e-mailed us to see if we had any questions. We would always be happy to work with Scott Rooney. He cares.
Yesterday I purchased my third Camry from Maplewood Toyota, my second one from sales consultant, Yee Vue! I give Yee 5 stars on the personable service that he provided for me. Yee goes out of his way to work out a deal that will fit into your needs. He is knowledgeable, friendly, flexible, conscientious, and always greets me with a smile! I appreciate the excellent service and consistency of Maplewood Toyota!!
Worked with Tom yesterday. He did not try to sell me anything more than I needed and he was completely honest. Great waiting area as well. Surprisingly, very pleasant experience at Toyota Maplewood.
Vic always takes good care of me at Maplewood Toyota. When I first came to him some odd years ago, I explained to him what specs I was looking for and what price point, he said no problem, and gave me many options to choose from. I’ve been with him and Maplewood Toyota ever since. Toyota will be my car of choice from here on out, and it’s nice to know I have a guy at Maplewood Toyota to take care of me!
I continue to be impressed with the professional and courteous group at the Maplewood Toyota Dealer. We purchased a RAV4 and appreciated the interaction with all the staff concerned. Our sales agent, Greg Gufstafson did a super job of walking us through the many options and features of our new car. You are a quality operation at all levels.
Bobby Higgins was great and honest. He described my options clearly and in a simple terms I can understand. I will recommend him to friends and family who are interested in buying Toyota.
I’ve had nothing but good experiences here. Scott Rooney sold my wife and I a very nice used Corolla S. It wasn’t the vehicle we set out to purchase, not even close, but it has fit our needs (and wants) perfectly without breaking our budget. Rooney didn’t sell us any gimmicks or treat us with a condescending attitude. After test-driving a number of different vehicles without much satisfaction, he just said, “You know, there’s a car here I think you’ll like if you give it a try.” And we did. Six months and a lot miles later, the car is still in perfect condition. We would buy from Maplewood Toyota again without hesitation.
I am very pleased with the service I received at Maplewood Toyota. Vic Perrotta was great with helping me purchase a vehicle that I would truly enjoy for years to come. Very friendly, understanding, and accommodating to mine and my families needs. I definitely recommend the dealership and all those who work there.
I’m going to have to say the my experience with Maplewood Toyota has been nothing short of steller. Bobby Higgins has been helping my family for over 10 years and always makes you feel welcome. I’m on my 3rd Prius and would never go anywhere else. Thank you again for the best service ever!!
My mother was looking for a Used Camry. She bought her Corolla at Maplewood Toyota many years ago, so she returned to browse. Her salesperson, Vic was very helpful and showed her the features many of the newer cars have (she’s retired). When we returned to buy, Vic made the experience smooth and painless. I did my research: she got a nice, late-model certified car at a very fair price. I’d recommend Vic and Maplewood Toyota to anyone looking for good inventory and a knowledgeable, personable, reasonable salesperson.
Tom “Wessy” Westcott was excellent to work with and was patient with my wife and I’s requests and inquiries. Tom came in on his day off to allow us a test drive and a night to sleep on our decision. He also made arrangements to have us work with a different member of their finance team after we had a less than stellar experience during our first visit. Tom and Maplewood Toyota went to great lengths to offer competitive prices and trade-in value for our vehicle. Tom will be our choice for our next vehicle purchase.
Buying a new car can be very stressful but this experience was not. Rick Schaffhausen – Maplewood Toyota, was very knowledgeable and informative. I also feel he gave us a fair price for our 2005 Highlander. He understands his cars. He was persistent to find for us the correct new car we were looking for. Thank you Rick, I’m enjoying my new Prius V.
Two years ago I went to Maplewood Toyota to try my first lease experience. That’s when I met Bobby Higgins and I have to say that he took really good care of us then. He is professional and very knowledgeable. In fact, I had such a great experience with Bobby the first time that I went back there last Saturday and drove away with my second leased vehicle. I worked with Bobby again and he did not disappoint. Cannot rate his service other than ‘truly exceptional’. Looking forward to being back at the end of my current lease.
Jim Miller and the group at Maplewood Toyota were fantastic! Jim doesn’t mess around. He listened to our needs and allowed us to try several different SUV’s until we found the perfect fit. It was ready to go in no time at all!
I would love to say thank you so much and I love my new 2017 Camry! With very bad credit walking in with very little hope of driving out with a new car, Yee made it possible. Was in for about a couple of hours but it was well worth it all. Great customer service experience for being my first time ever getting a brand new car on my own. For sure my place to go to in the future!
Joseph F. Citta
I would like to bring attention to Mabi, who worked closely with me during the purchase of a 2017 Land Cruiser. Mabi’s seasoned demeanor is an asset to your sales team, which is already very good. I sincerely appreciate not being approached by multiple sales people the minute I set foot in the parking lot. I experienced nothing more than a polite “have you been helped?” by the members of your sales team. I was soon introduced to Mabi, by Ann – who called me in response to an internet inquiry I had made on the vehicle I purchased. Ann’s call was early in the morning, short, and to the point. Perfect in every way. Mabi did what lawyers are taught in law school when giving advice… give the client the advice they need, without talking to them like a client – by talking to them like a friend.
Mabi did so perfectly.
The service was excellent, Mr. Mabi Ekiyor was the one who accommodated us when we entered. He is nice and he guides me and my husband to the best car that fit to our needs and budget. He also explain the do’s and don’t. The employees are all friendly . I am so happy of my new car. Thank you.
I have purchased 3 Vehicles over the last 3 years from Larry Bain and Maplewood Toyota. By far the easiest dealer to work with in town. Kudos to such a high level customer experience which is second to none! Thanks Larry!
Wow! Would describe our Toyota experience. From the first handshake by Andy Hulcher, to the excellent service from Tom Decker, every detail of our leasing a Toyota Rav 4 2017 was incredibly smooth. The details of the Rav 4 were explained clearly by Tom. The extras of the sunroof, upscale floor mats, included in a price we could afford. We didn’t have to barter over the leasing price, they gave us an extraordinary deal. They covered the last payment of our other lease. As well as the first payment of the Toyota Rav 4 lease. The finance manager explained clearly the costs and was very knowledgeable. Tom Decker spent considerable time explaining “Every” detail of how our car works.😁 Down to the last handshake by Andy & Tom, with each of them telling us to call them if we had any questions about the Rav 4. Tom said several times to feel free to call him if we don’t understand something about how the car works. He would be available. Thanks a million, Maplewood Toyota!
Sincerely, Karin & Curt O’Connor
Jim Miller has helped me lease 4 cars. I highly recommend him. He is patient and does not pressure. I get exactly what I request and he redefines what you might think of as a typical “car salesperson.”
Purchased my car with Yee Vue. He helped me find the best deal available, understood exactly what I was looking for, did business with integrity, and candidly answered every question that I had. He was patient, open-minded, and cared about your input. I already told my friends and family about the great experience that I had at Maplewood Toyota, and I would highly recommend him to anyone who is considering a Toyota vehicle!
Purchased my car with Yee Vue. He helped me find the best deal available and understood exactly what I was looking for. he did business with integrity, and candidly answered every question that I had. He was patient, open-minded, and cared about your input. I already told my friends and family about the great experience that I had at Maplewood Toyota. I would highly recommend him to anyone who is considering a Toyota vehicle!
We have been getting our cars serviced at Maplewood Toyota for some time and have always been pleased. So we went there to purchase our next car. We talked with Vic Perrotta. He treated us well and made it a good experience. We will certainly come back.
We just got a RAV4 hybrid on a lease. Never had a leased car before and Rory explained the lease program and at our age we wanted to give it a try. It gave us lower payments and in three years we can upgrade to a 2020, had to go with it. See Rory he can explain the program to you.
Toyota Rav4 Customer Review
The staff are very nice and helpful! We finished a Toyota Rav4 deal. Service is excellent. Experienced, professional and thoughtful staff like Peter and Mark guided and helped me throughout the purchase.
We were very impressed with Debbie Ingbretson. She was very professional, personable, and knowledgeable. She made our son’s first car buying experience easy! Anyone who wants the best car buying experience ask for Debbie. Her help and guidance during the whole process was awesome!
I went in for an oil change. I stopped to talk to Tim Ehlenz and left with a new toyota truck. Tim gave me a great deal and went out of his way to accommodate my preferences. We’ve bought cars from Tim for over 15 years and appreciate how he always goes the extra mile.
I was well taken care of by Humberto my sales person. I walked in and walked out with a New Toyota Highlander. It was that simple. I had a great experience. The highlander was my second Toyota from Maplewood Toyota. I’ll be back for a new high end Toyota in 3 years.
Larry was wonderful to deal with. He was very nice, helpful, and educated about the vehicles we had been looking at. We had our 9 month old son with us and when we were finishing up the paperwork and our son was getting tired and cranky Larry didn’t mind at all and was patient and kind about it all. I’d highly recommend dealing with Larry if you go to Maplewood Toyota!
I have been using Maplewood Toyota, and specifically Dave Pates for years with great success. I am on my third lease. I love driving a new car that is safe and a great value. Maplewood Toyota does a nice job each step of the way, from the search, to financing, to any necessary service. Thanks!
This is my third van and my repeat business tells you of my experience with Maplewood Toyota! Doug Fulton is terrific.
Great Service and Great Deals! Go see Rory Shaffer at Maplewood Toyota!!! He will take good care of you. Me and my family have purchased multiple cars from him because of his great service. Thanks Rory for all you do 🙂
Purchased a car here a few months ago. The experience was 1st class. Vic helped us find the exact car we were looking for. I’d highly recommend asking for him if you are looking for a car. He listened to what we wanted and did not try to steer us in a different direction like many sales people do. I couldn’t be more pleased with the service. Will definitely be buying our next car from him.
I contacted Peter to possibly get into the Xchange Leasing program with Uber. When that wasn’t a feasible option for me, I asked him to price out a new Corolla for me. He was very helpful in getting the best deal possible and got me into the vehicle I really wanted. He was very helpful and attentive through the entire process
Matt and Dave helped me and they were amazing! They worked within my actual wants and needs without swaying me one way or another. Each was patient and knowledgeable. I love my car and will continue to be a loyal Toyota customer.
I was fortunate in working with Mr. Greg Gustafson on my recent Toyota lease renewal. He was concise, knowledgeable, and very skilled at expediting my process to completion. I’ve got to think he’s a big part of the reason why Maplewood Toyota is a #1 Toyota dealership in Minnesota, and the rest of the United States. I’m confident and pleased to deal with the best in the business, and I will continue to do so exclusively with Maplewood Toyota and Mr. Gustafson. I really enjoy the new car!!! Thank you Greg 🙂 – Barry
Purchased my car with Yee Vue. He helped me find the best deal available, understood exactly what I was looking for, did business with integrity, and candidly answer every question that I had. He was patient, open-minded, and cared about your input. I already told my friends and family about the great experience that I had at Maplewood Toyota, and I would highly recommend him to anyone who is considering a Toyota vehicle!
We recently purchased a used Toyota Prius from Maplewood Toyota and Scott Peters was endlessly patient and helpful with our testing and eventual purchase. He went above and beyond to accommodate our schedule, budget, and quirky preferences. Many thanks!!
I leased another vehicle from Tim Ehlenz yesterday, and as always, it was a pleasure!! Tim always works proactively on my behalf to make sure I get the best deal I can, and his knowledge and helpfulness are fabulous! And the whole process went so quickly and smoothly, including in the Finance office with Mark. I love my beautiful new Toyota Rav 4, and love Maplewood Toyota!!
I had the greatest experience purchasing my new car at Maplewood Toyota. Doug Fulton got me in the Toyota Highlander I wanted. He was fast, friendly and efficient through the whole process. I highly recommend and will definitely be back for this high quality of service.
We have purchased four cars from Larry Bain of Maplewood Toyota. He is fantastic to work with. He is knowledgeable, personable and professional. We highly recommend Larry and Maplewood Toyota.
I was almost done with a lease at a different dealership and my salesman Rory S. did all of the homework for me to see if it would be worth it to lease a Toyota Highlander. I am saving money each month which is a bonus and he was such a nice guy to work with! I will be back for sure!!!!
I love the staff at Maplewood Toyota. Leased my 2014 Scion with Deb in June of 2014 and brought it in yesterday for routine maintenance and just being there made me want to lease another car because I know I’d be taken care of. Always helpful and no pressure. Don’t regret a single day and I still love my Scion.
Maplewood Toyota is great and has the best customer service! We recently bought a Toyota Tundra and previously bought a Sienna and Camry!! Their salesman Cha Yang is great with knowledge and customer service professionalism. All our transactions went smoothly with excellent customer service. I’m satisfied with our experience all three times that we went there. Highly recommend Maplewood Toyota if you’re looking to buy your next car.
Tom “Wessy” Westcott was great to work with both times I have leased a car from Toyota! No place else I’d lease from or work with. Thanks again Wessy!
Yee Vue was a great help and super patient with us while we went back and forth deciding what we really wanted to do. We ended up doing a trade-in for a great deal. Thanks Toyota for your loyalty and great servicemen.
Anne Marie Najjar
Maintenance service is such a breeze at Toyota Maplewood. They are Jimmy on the spot, work fast and I trust them! I love the waiting area that is clearly customer friendly with good coffee and a giant tranquil fish tank. I can study my academics while I wait and always get the friendliest visit from my “car-guy”, Bones! I feel like I’m on a break, or visiting a friend when I go in. This allows me time to focus on things in my life that are important to ME!
Eternal Kudos Maplewood!
It is a great place to buy a car. The sale man named Tom Westcott help my girlfriend get a great deal in reasonable price on a Toyota Carmry. Excellent customer services!
We were delighted with our purchase of a 2016 Toyota Rav4 Hybrid Limited. This was our second RAV4 (2007) from Terry and our second delightful experience. We were deliberating between a 2016 Camry Hybrid and the 2016 RAV4 Hybrid. Terry arranged for us to test drive both cars, walked us through comparisons, presented comparative costs (we had pricing from another Toyota dealer through a preferred program), discussed the great service at Maplewood Toyota, and then gave us some time to make our decision. Once we made the decision to purchase the RAV4, Terry processed the trade-in, setup the financing process, got the car prepared, walked us though the basics, and took our picture with the car. During every step of the process Terry was personable, professional, efficient, knowledgeable, and most of all trustworthy.
Just want to give a big thanks to CHA YANG! Thank you for your wonderful customer services and helping me through the process of purchasing a new car. You are the best of what you do. Big THANKS again!!!
Debbie Ingbretson is amazing to work with. I signed my second lease with her a few weeks ago and everything went so smoothly. I was in and hour of there within an hour or so. She is responsive, helpful and willing to go that extra mile for her customers. Maplewood Toyota is worth checking out… and ask for Debbie!
Debbie Ingbretson is an awesome sales consultant. Just bought my third car from her. She is knowledgeable, honest, upbeat and a truly fun person to work with. With Debbie there is no pressure to buy. She knows the product and gives an honest assessment of it. Once you buy, she’s also great at walking you through all the features of the vehicle so you feel ‘at home’ in it once you drive off the lot. I highly recommend her to anyone looking to purchase or lease a vehicle. You will be happy you did.
Mabi is the man. He is knowledgeable about his products, prompt and courteous, and a genuinely nice guy. Thanks for the great car buying experience, Mabi. Laura and I both appreciate it.
We called our salesperson, Larry Bain, knowing exactly what we wanted. A RAV4 Hybrid Limited in Blizzard White. But we thought we were on an impossible mission if Larry was going to get his 6th sale to us on that day. We had walked the lot on Sunday and searched the MW Toyota web site and realized that exact car was not in stock. Nevertheless, we emailed Larry telling him our needs and setting an appointment. In just a few hours, we stopped in and found somehow Larry had produced our car. So we finished our 6th sales with him. How terrific is that.
I leased my first new car from Maplewood Toyota. Everyone I worked with was very courteous and friendly. My salesman was J. Kath, and he is a super nice guy, very funny. It was a great experience, and they never tried to push anything on me that was out of my budget. I will definitely be back after my lease is up.
Sally Ann Wright
We’ve worked with Maplewood Toyota four times — and have been extremely happy with the service and follow through. Especially since we started working with Richard “Bones” Roeser. Bones (and the rest of the team) make getting a new Toyota easy, hassle free and enjoyable! We’ll never go anywhere else for a new car.
Shanna Booher –
My husband and I both just purchased new vehicles at Maplewood Toyota within a month of each other! My husband had a 2007 Focus with nearly 200K miles on it…it was time, so for his birthday we stopped in for a visit. Yee Vue greeted us right away, was respectful, patient and gave us all the time we needed- we decided on a gorgeous 2016 Avalon Limited. Less then a month later i decided my 2008 Escape was looking a little sad in the garage next to that Avalon so we went back to visit Yee ….honestly I knew I wanted a larger SUV for next vehicle but Toyota had never been on my radar before meeting Yee when buying the Avalon. He had me test drive the Highlander, 4Runner (and at my request, the Sequoia). We deiced on a 2016 Toyota 4Runner and he ordered it right up, I got exactly what I wanted and couldn’t be happier! I’d recommend Yee and Maplewood Toyota to anyone out there without hesitation!
Ron Corn –
The car salesman for my 2016 Tacoma purchase was Jim Miller. Jim was exceptional. Jim was very knowledgeable and did not pressure me whatsoever. I felt like Jim was someone I could joke around with right away but was also extremely professional which took the edge off of buying a car. I feel like I am usually a tough critic with most things, and I have no complaints about the whole process.
5/5 stars, would buy from Maplewood Toyota again in the future.
Alexandra Borzo Fay
My experience with Maplewood Toyota started with an online inquiry. I was committed to finding a more affordable, fuel-efficient car, and sent several inquiries to various dealers to see what leasing deals they were offering. Though I was contacted promptly by each dealer the next day, my interaction with the representative at Maplewood Toyota was by far the most pleasant. What struck me most was how much more knowledgeable the Toyota employee was than any of the other representatives from the other dealers. I made an appointment right away to come to Maplewood Toyota. At the dealership, I worked with Josh Kath. My insistence on the lowest possible lease price was something which resonated with him, and he worked with me professionally, efficiently, and with a palpable investment in what was I told him was most important to me. Perhaps what struck me most was how relateable Josh was, and how little I felt “sold to.” He was more accommodating than I could have hoped. Five stars, without a doubt.
In the process of searching for a new car, one of the reasons we stopped at Maplewood Toyota was we had driven other hybrid cars and decided to see the Prius. Katie Fisher helped us. We looked at the Prius and shifted over to the RAV4. We liked the RAV4 because of the size since we have been driving an SUV for some time. Also the RAV4 has a hybrid model. Katie understood that we were in no hurry to buy right away and didn’t push us to buy. Each time we talked she answered our questions. All the time not being pushy. Long story short we decided to lease our RAV4 Limited Hybrid. Maplewood Toyota was easy to work with from the leasing process to the service department (we decided to put a remote start on the vehicle). Then Katie introduced us to a second contact person Tom and a third contact Ross. We feel comfortable knowing we can ask for any of the three for questions about our new RAV4. We would definitely recommend stopping by Maplewood Toyota when looking for a new vehicle.
Great experience with Brett! Very knowledgeable and was able to answer all of our questions with clear explanations. Very excited with our new Camry!
Mabi Ekiyor is an absolute best!
He helped me on buying my 2009 Matrix back in 2011 and really helped my parents and I on my first car. I was very happy and received great assistance from him. Even after a couple of years, Mabi was able to help assist me for other questions relating to my car. And he still remembers my name! The staffs at Toyota, Maplewood, MN are truly one of the best. They remember their customers, are very helpful, and professional. I thank every one of them, especially Mabi. Thank you!
This is the sixth car we have leased from Toyota! For each of these cars we worked with Tim “Fish” Ehlenz. Tim is one in a million, he is honest, friendly, helpful and he has a wonderful sense of humor. I would recommend Tim and Maplewood Toyota to anyone in my family or my close friends who might be interested in either buying or leasing a vehicle. Thanks Tim for everything, you are the best!
We came to Toyota Maplewood with the desire to look at and possibly purchase a specific used car found online. Vic Perrota helped us with every step of the process and it all happened seamlessly within a 2 hour time frame. We had the car checked out by an independent mechanic shop after the purchase and was told that the car engine, etc. was in great shape. We have been driving the car and it meets all of our needs. Vic met our needs with a reasonable price and excellent customer service. We would definitely return to Maplewood Toyota and Vic for our future car purchase needs.
In January, my wife and I purchased a Certified 2013 Camry. We loved working with Rick S. and the team. A few weeks after we purchased the vehicle, I noticed a sound similar to brake rotors being warped.
A couple days ago I had the pleasure of working with a few guys in the service department to get this resolved. They had a technician (who was very knowledgeable and professional) ride along with me to determine the sound. I was taken back that the tech rode with me, as usually at a shop they make you try to imitate the sound by yourself.
Now, here’s where I was blown away. The tech thought what he was hearing was some normal tire noise, which concerned me because of how loud it was, but he said he would inspect it to make sure. Sure enough he found that the tires were “cupping”. This apparently warranted new tires. That’s right – brand new tires! I was astounded and reassured that tire replacement was done without the blink of an eye.
Before I knew it, I had a cup of coffee and a cookie in my hand during the short wait for my vehicle. When the service writer told me my vehicle was finished, he let me know it was coming back from getting a wash. Wow.
It really is a combination of the big and small things that made this experience a true five-star.
Me and my wife went in to just look at what car to purchase for our next vehicle and was helped by a gentleman by the name of Cha Yang. The gentleman was very thorough and polite. He was an A+ employee with great patience, respectful, and during the showing. Cha never once pressured us to buy a vehicle yet he helped us by educating us and working with what we were thinking about when it came down to budget as well. He was very considerate and then on top of that, he always gave us the first OPTION. The reason I state this is because in the past dealerships, I have never been given the opportunity…it was just, “You like it? want to see if you can qualify? lets go inside and have you fill out some forms and we can get you going.” I was tired of that and I was very glad Cha helped us. I’m sure there are employees onsite that is just as great but Cha, really did blow my mind and eventually we were given time and thoughts and we made a decision and have decided to make a purchase and was very happy with it. Thanks again Toyota Maplewood.
Being a first time car buyer I disliked the idea of car shopping but I had a great experience at Maplewood Toyota. I lucked out when I got Terry Burke as my sales consultant. He truly made the whole process stress free and exciting!
Ka Zang Vang
First of all, a GREAT BIG THANKS to CHA YANG! He is a great guy and helped me through my purchase. Bought a 2013 Scion Tc from him and was amazed at how everything went. Do not hesitate to buy from Maplewood Toyota, they are great. Will go back there for a new car in the future.
I’ve recently bought a 2016 Tacoma and Matt Anderson was really helpful. He made things easy to understand and the process was smooth. Very knowledgeable and helpful with every questions that I had.
In 2013, I had the pleasure of working with Mabi Ekiyor to lease my second Toyota RAV4. He was thorough, flexible, honest and provided stellar customer service! I was so impressed with Mabi that I sent my mom to him last week and she purchased a brand new Corolla on the spot. She had been working with other dealers, however I assured her to look no further as Mabi would take care of her…and he did! Thank you Mabi for providing such outstanding service. You are a gem!
I just got my first car from Maplewood Toyota. I met a great salesman M. Rory Shaffer, he spent his time find me the color & feature that I want, I’m so excite for my first car & happy that I had a great salesman Rory Shaffer, thanks for great service.
We love Toyotas. We’ve always done our research on consumer reports and it has lead us to Toyota year after year.
Maplewood Toyota is professional and friendly. They have great service and care for the car buyer long after the initial purchase. Dave Pates has been great to work with every time we’ve bought a vehicle. He’s nice, flexible, patient and works hard to get us what we want. We can’t wait to go places in our new Highlander. Oh what a feeling!
Great overall experience with Tim!! Tim is very friendly and wants what is best for you when buying a new car. Maplewood Toyota is a great place to get a car but Tim is even greater to assist you in buying your new car! Love my new car!!!
I have bought two cars from Larry Bain over the previous six years. He is an excellent source of information and his soft spoken demeanor leads to a low pressure sales experience. He is the perfect person to work with whether you are a “car guy” or knew very little about cars. Larry is patient, thorough and knowledgeable and I will certainly call him when it is time to purchase another vehicle.
Maplewood Toyota isn’t the #1 Minnesota Toyota dealer for nothing. We just purchased our 2nd and 3rd Toyota’s there a week ago and nothing has changed since 2004 when we bought our first. Great employees, great service , great buying experience. Tom “Wessy” Wescott did a great job.
I just got my brand new 2016 Toyota RAV4 from Maplewood Toyota. I met a great salesman M. Yee Vue. He spent his time to find me the color & feature that I want. I’m so excited for my new car & happy that I had a great salesman Yee Vue, thanks for great service
In for service again, nice not to be forgotten! Todd always takes time to say hello. Great experience and super helpful. Todd Hubbard took the time to listen to my needs and with his help I ended up with a new Pruis. Because of the miles I drive I will save almost $2000 a year in fuel cost and if prices rise even more! I am averaging almost 49 miles per gallon and now that I am learning a few tricks Todd shared with me my last tank was 51.4. Just came in for my first service and it went just like Todd Hubbard said it would… SUPER GREAT SERVICE DEPARTMENT and I got to visit with Todd!!!
Thanks to Cha Yang for such an incredible experience with purchasing our 2016 Toyota Highlander LE Plus. He really took his time to go over all the awesome features of our new vehicle. I would say, if you want someone who is knowledgeable about the vehicle you want, I would totally recommend you meeting Cha. Wonderful salesman and made us feeling great when we left. GREAT JOB CHA!!
Always a great experience with your crew. My family has purchased numerous vehicles from Maplewood Toyota, and specifically Tim Ehlenz, and we have always been treated with professionalism and a no pressure purchase experience. I will continue to purchase vehicles here and refer others to your dealership.
I just purchased a Toyota Corolla from Catie Fisher. I had been planning on purchasing either a Honda Fit or a Ford Focus later that day, but I stopped in at Toyota first to take a quick look. Katie provided me with detailed information about the Corolla and explained many features in detail during a test drive. Her data was persuasive but she was never pushy. Instead, she took the time to listen to my vehicle needs and preferences, and then advocated for me to get the car I wanted within the price range I needed. In the end, I got a great deal and went home a satisfied customer!
After visiting a number of dealerships, searching for the right vehicle, Josh was the first to be upfront and honest through our entire interaction. He worked hard to make sure that the vehicle was right for me, and to make the pricing work as well. I hope to not need a new vehicle for a number of years, but when I do, I’ll definitely seek Josh out.
Catie Fisher was outstanding! We were lucky to get Katie to top off the experience of Maplewood Toyota’s top notch business tact. My wife has a broken leg and Katie worked with us both together and separately to make it happen AND get the perfect vehicle for my wife (Katie went above and beyond). Thanks Maplewood for such a pleasant experience and for having remarkable standards in your staff.
Purchased my first new vehicle from Bobby Higgins, and he made the experience very enjoyable and stress free! I was at a few other Toyota dealerships and Maplewood Toyota had the best selection! Sales and finance team were phenomenal! Couldn’t be happier, and would with out a doubt recommend shopping here to anyone.
Just leased our second car with Terry Burke. Great customer service and always makes it a pleasant & easy experience !
I’d had my 2015 Tacoma for 5 months when I got T-boned and it was totaled. I almost cried. Thanks to the ultra safe design I actually felt cradled once my truck came to a stop after it’s 180 degree spin. I called Bobby Higgins at Maplewood Toyota where I’d purchased it and after asking about my safety and health I told him that, YES, I definitely wanted another Tacoma. Knowing how fast they were selling Bobby managed to find a truck that was perfect for me and after a short wait I drove away in my new 2016 Tacoma. Thank you Bobby and Dave in finance for making this process so very easy and pain-free! I’ll be back for the next truck down the road.
Fantastic service!! Richard “Bones” Roeser was very knowledgeable and went the extra mile throughout the entire process. I couldn’t be happier with the entire experience. I will definitely be purchasing my next vehicle from Maplewood Toyota!!
I went to maplewood toyota from a recommendation from my father who had a friend working there. Even though the friend wasn’t working I received the best service! I even went to another dealership who told me to turn around and go take the amazing deal maplewood toyota gave me! Jim Miller and Peter Ihle took great care of me and I am so happy with my experience. Looking forwards to years of business ahead.
Great car-buying experience. For over twenty years we have been returning to Maplewood Toyota and working with the same salesman, Tim Ehlenz. Tim has gone out of his way to provide great service, even returning to work on his off time to help us find a car. Tim is knowledgeable and most importantly honest!
Jason Jasinski made our buying process top notch, from start to finish. From the moment we walked in, his personable and professional approach put my wife and I at ease, giving us the room needed to make our own decisions while being attentive enough to answer any questions we had. If you’re looking to buy a NEW Toyota, I would highly recommend going with Mr. Jasinski and Maplewood Toyota. Wish I could do six stars!
Josh Kath was great! Got me a great price right from the start and into the car I wanted. I highly recommend Maplewood Toyota and Josh!
Had a great experience with Jay E. buying my ’13 landcruiser. Cruiser was delivered in the exact condition described to me over the phone and when the transport company I arranged failed to come thru, Jay found another company that delivered on time as promised. tip top service! thanks Jay!
My family loves buying from Maplewood Toyota. We have purchased all of or cars there. We go to Tim Ehlenz every time. He is our favorite! He is very explanatory and tells us about all the best deals!
This isn’t just a quickly written review to boost up a salesman’s reputation but rather a sincere one to help other car-buyers receive a real, genuine car-buying experience.
There are certain individuals who hit you as ‘unapproachable’ and then there are those who definitely seem like kind-hearted individuals who enjoy helping others. Bobby Higgins really impressed us with his patience, kindness, and ability to assist us in all ways to help my husband and I with my first car. We had questions, probably obvious-answer type of questions but he answered each and every one.
When he took us out to test-drive the type of vehicle we wanted, he let us comfortably take our time to view the cars. Even though we weren’t too picky, I don’t doubt he’d have been impatient if we were. Upon returning from test drives, we picked the car we wanted. Between paperwork and getting us approved, he gave us plenty of time to discuss our options and decisions, which is something I don’t see too many salesman do. If you want a comfortable and non-pushy salesman, I vouch for him.
Wanted to thank Rory Schaffer this evening for helping with my trade in car for a highlander! Very helpful and quick process, painless! Thought it was going to be difficult but easier than I thought. Cool guy! Love my new car and super satisfied with the customer service I was provided!
Jason Jasinski was honest, well informed, and enthusiastic about showing us our new 2016 4Runner. We had owned 4Runners in the past so we weren’t novice customers. He’s down to earth, and I was very comfortable asking him questions. He was so well informed that we learned several things about the brand and build of the truck. Impressive! He struck me as sincere, which is why we bought the truck from him. I’d definitely seek him out to buy our next 4Runner.
Yee Vue is the best Hmong Toyota car dealer ever! I’ve been buying my cars from him ever since 2004 and I have not gone to anyone else. I referred my sister and my ex-husband to come to him and got two checks for $75.00 each! I will continue to refer people to come see him in the future. Great working with you, Yee Vue
Thank you Larry Bain for the best service. I will refer all of my friends and family to him. Very helpful, nice and always willing to help.
I have been leasing Corollas since 1994… several from Maplewood Toyota. Maplewood Toyota is a terrific dealership to deal with and this experience leasing a 2016 Corolla was the best I have ever had. The car is even nicer than I imagined. Richard “Bones” Roeser was my sales person and he is knowledgeable, helpful, honest and just a terrific person to buy a car from!! I cannot say enough about Mr. Roeser as he went above and beyond the call of duty to find the best possible deal for me. He was able to get us into a new lease for substantially less than the other local Toyota dealers. In fact, we are paying less for an “S” model than we were quoted for the “LE” model at other dealers. I have always had my Toyotas serviced at Maplewood as they are the best auto service people I have ever dealt with. For the high quality of their work and of their people you cannot do better. I would give this dealership and Mr. Roeser six stars if that were possible!!!
#maplewood #maplewoodtoyota #corolla #toyota
My sales representative, Yee Vue, was excellent! He never once made me feel pressured or followed me around like my shadow. He was very transparent in showing me payment options, trade-in value and rebates. He was very supportive of all my decisions for other vehicles, used or new and was willing to let me test drive any or all of them on the lot to ensure I was completely satisfied with my decision. In fact, I have recommended him and the dealership to two of my friends. I will go back when it is time for another new car.
I had the pleasure of working with Todd Hubbard when purchasing my Toyota Corolla. He was patient, understanding and really listened to what I was looking for and made sure that I was 100% happy with the decision. He truly cares about his clients and I will never buy a car from anyone but him. Purchased another vehicle from Todd Hubbard and the experience was just as great as when I leased my last car from him! I highly recommend going to see him if you are looking to get into a new car!
My partner and I had a fantastic experience with David Pates! We tried a few other dealerships first and were really frustrated, being first time buyers. I have a decent bit of experience with cars thanks to my father, but I was openly teased and subtly mocked elsewhere as though other dealers thought because we were new and didn’t have amazing credit, that we were also stupid and gullible. Never mind the fact that I am a woman and most of the other salesmen would barely even speak to me even though I am the primary driver and the one actually purchasing the vehicle! We even got told that my partner was only helping me and letting me talk to “keep me happy”. How insulting considering how much money he’s helping with for MY vehicle.
Here we were greeted as we walked up right away and David already had the car I had inquired about earlier ready for us when we arrived (even though we were 30 min early). Even though our finances didn’t quite fit the vehicle, David let us drive it and then helped walk us through the application process and all our other options. Ultimately he was able to help me settle and finance a 2012 Toyota Yaris. I couldn’t be happier. The car is in fantastic condition, but equally as important was how much time Dave spent helping us on top of how incredibly polite and patient he was. I never had the feeling that he was just trying to push a sale, despite the fact that I know that’s what any salesperson would ultimately want, and he took the time to help us find what worked for us and our budget.
I would definitely recommend this dealership to anyone, especially if you’re new to vehicles. They don’t try to hide their Carfax (or lack thereof) and will happily walk you through any questions as well as work within your budget. I am very happy with my car!!! 10/10!
We purchased our second Highlander at Maplewood Toyota, from Rory Schaffer as is always so patient and talks us through our options. He is very personable, and will do anything to make you very happy with your purchase. We will definitely be back next time to purchase from Rory.
We just bought a 2016 Camry LE with help from Shukri. The experience was very smooth and easy. The information and guide she has given us were very concise and to the point. This was a very good experience. I would recommend her to anyone looking to buy a new car. You will basically get all the help you need without the pressure.
Just took delivery of a new Tacoma. Larry Bain helped me get the truck and the deal I wanted. It’s like having a partner in the buying process rather than someone trying to sell you something. They have a great product and they make sure you get exactly what you want. An enjoyable shopping experience.
My husband and I met a sales consultant Rory Shaffer, who opened the door for us on our way in and politely asked us what we needed help with… We didn’t quite know what car we wanted but Rory took the time to sit us down and ask questions about what we were looking for.. He was able to narrow down the list of cars to a few that might be of interest to us. As we went to look at the cars, he pointed out all the features of the cars and pros/cons of the car. Within minutes, my husband and I found the car we wanted. Thanks to Rory for being patient and having good customer service skills! He made us feel welcome and treated us like friends instead of just another customer. The time spent there was reasonable and we were satisfied with everything. If anyone has to finance a car, Maplewood Toyota will try their best to find you the best deal. They definitely helped me with that and for sure, we will be back in the near future.
Cha Yang was a very good help. He did not under estimate our decision. Very respectful and very straight forward. recommended for family and friends.
I had Doug Fulton as my assistant in finding my perfect car that fit my needs AND budget. He was so helpful, along with the rest of the staff. Everyone here is so nice and welcoming. I never felt pressured to buy, they wanted to make sure I found the car I wanted and that I was 100% comfortable with my decision. I’m definitely going to refer everyone that needs a new car to him!!
We purchased our first Camry hybrid (2007 with 56,000 miles) with the help of Scott Rooney this evening. Scott put us at ease and helped us navigate the purchase decision. He warmed up a couple of cars for us to test drive, and allowed us time to make a decision. My only regret is that we can’t afford to buy another car from Scott next week (ha ha). He was absolutely wonderful – striking the right balance between providing helpful information, giving us time to get to know the car, and responding to our questions about each vehicle (as well as taking time to get to know some of our likes and dislikes). Well done, Scott! Tim helped us with financing, identifying a local bank who was willing to loan us money for an older vehicle. Thanks Tim! Well done, Maplewood Toyota!!
I’m going to have to say the my experience with Maplewood Toyota has been nothing short of stellar. Bobby Higgins has been helping my family for 10 years and always makes you feel welcome. I’m on my 3rd Prius and would never go anywhere else. Thank you again for the best service ever!!
From start to finish my experience at Maplewood Toyota was fantastic. Josh and AJ were up front, professional, thorough, and very focused. I felt like they were there for me and that I was the only customer that mattered. I left the dealership feeling like I was in the right vehicle for me. I would highly recommend Maplewood Toyota as the place to buy or lease your next car.
Another great experience shopping at Maplewood Toyota, with Vic Perrota. I’d buy another car from Vic, but make no mistake – the team at Maplewood is also excellent. I’m the kind of guy who makes a decision before I’ve come to the dealership, and Vic worked well with my desire to just get the job done. In and out in just over two hours – with a reasonable deal on a great car.
Dear All Potential Car Buyers,
Rick Schaffhausen of Toyota Maplewood is quite simply great at his job and I highly recommend working with him if you are considering buying a Toyota. Friendly, fun and just as equally informative and efficient, Rick made the process transparent and pressure-less! When test driving a Prius I told my wife “I don’t want to go to another dealership because we aren’t going to find a better car salesman than Rick.” She agreed completely. It’s really that simple. We live in a transactional world, so it’s just as well to work with someone you like when doing a transaction. Just ask for Rick when you show up at Maplewood Toyota.
Buying a car can be a stressful and intimidating experience, but Maplewood Toyota and Vic Perrotta proved it doesn’t have to be that way. We enjoyed our experience today getting our new (used) Camry. Every step of the process – test-driving, trade-in, financing, and getting features explained (Thanks, Vic! You were outstanding!) – felt like we were working with friends. I don’t know how this experience could have been any more satisfying. Thank you!
Joshua Krath has taken care of me ever since my first lease which was my first car. As much as I love other brands as well, I would always consider Toyota, specifically Maplewood location because of the excellent service he’s given us. He treats us like family, and after my first car has been totaled, he made sure I got exactly what I needed taken care of ASAP. If any sales rep has went above and beyond for me, it’s him. Maple wood is VERY LUCKY to hae a Rep like him!
I recently purchased my third vehicle from Jim Miller at Maplewood Toyota! Jim is the only salesman I would ever buy a car through. Jim is very knowledgeable, helpful and will give you the best customer service you’ve ever had.
Der Lioness Xiong
As soon as my dad and I walked to the lot, our rep walked right out to us and greeted my father and I. It was such a pleasant experience. He was so helpful and he was so kind. He did not push us to buy anything at all. My father and him even made some jokes by the time we left. My dad only thought we came there to take a look at cars but of course, I already had in mind to purchase a car. We were given such a good deal and I walked out of there a VERY VERY satisfied customer. I am LOVING my new car and I haven’t stopped starring at it. If anyone wants a new car or a used or, or a car in general, go to Yee. He is SUPER nice and knowledgeable. I couldn’t imagine a more pleasant experience. Thanks so much, Yee!!
Maplewood Toyota (and Terry Burke in particular) make our car buying experience delightful and smooth. Love our new 2016 Highlander and always know that Maplewood Toyota will take the best care of our car and us! Thanks.
Car shopping is definitely on my list of ‘dislikes’, but I only have positive things to say about our experience at Maplewood Toyota this week. The entire process was smooth and painless. Vic Perrotta treated us with the upmost respect and I was impressed at how he kept us informed as to what was going on behind the scenes while we were waiting. We received a fair price on our trade-in vehicle without any uncomfortable negotiations. We love our new Sienna and highly recommend Maplewood Toyota.
Great experience getting my new Tacoma truck through Richard “Bones” Roeser at Maplewood Toyota. Bones provided lots of helpful information and answers to many, many questions. And when I picked up my truck Bones spent over a couple hours training me in, including setting up cell phones and covering many extras. Love the truck — and many thanks to Bones for a great buying experience!
I had an excellent experience purchasing a 2016 Toyota Tundra from Maplewood Toyota. For a variety of reasons (mine) it took a month, but, thanks to Rick Schaffhausen I ended up with the truck of my dreams. I have gotten at least five vehicles through Rick and have been happy with each experience. The finance department went out of their way to help me and get the best deal they could provide. I won’t buy any other type of car or go through any other dealer. Thanks again for all your help!
Just purchased my first car that is younger than me. Mr. Tom Capra was helpful explaining; differences in models, cost of ownership implications, and financing options. I will gladly return when the need for another vehicle arises.
I recently had one of the BEST car-buying experiences of my life, and all the credit goes to Scott Rooney of Maplewood Toyota. From the time he greeted me at the door until I left the dealership with my new Highlander, Scott was the most positive, honest, knowledgeable, warm person I could have imagined working with. The time and patience he took that day, and the time he took again a month later to answer additional questions for me, were moments I don’t remember experiencing anytime before when buying a new car. Scott is a true asset to Maplewood Toyota because of his integrity and genuine concern for the buyer. When the time arrives for another new car purchase, Scott will definitely be the person that I will call upon.
We recently purchased a 2015 Toyota Sienna and were so happy with the entire purchasing process. Richard “Bones” Roeser was our sales consultant and he made certain that we got all of the features we wanted on our new van. We have also been very pleased with the service offered at Maplewood Toyota on previous vehicles purchased there.
This was my first car buying experience, and Vic Perrotta made it easier and simpler than I could have hoped! I couldn’t be happier with my new Corolla.
We went to Maplewood Toyota to have our Camry checked out, while waiting for the car we started looking at the show room cars, Todd Hubbard came over and started to talk to us about some of the vehicles there. We were told our car would be done the next day. The next day we went to pick our car and asked for Todd upon our return as we had decided to buy another car. Todd had seemed very knowledgeable and was polite while working with us. I would highly recommend working with him.
I made an appointment online with Amy Parkin to come in and see what year end deals were available on a new Sienna. To my good fortune I was then introduced to Tom Capra, a salesperson, who took over and made my whole buying experience very enjoyable. He worked hard to get me a good price for my trade in. He helped me move things from my trade in and even found a few things that I had missed. He went over many features on my new vehicle with me and paired my cell phone for me. If I do business with Maplewood Toyota again, I would be sure to seek out Tom Capra and suggest that you do the same!!
This dealership was extremely helpful and friendly. The salesperson “Bones” was very knowledgeable and went the extra mile to ensure I was making the best decision. I will be recommending him to my friends and relatives.
I recently purchased my third Toyota from Maplewood Toyota. David Pates was most helpful with my purchase of a 2015 Prius to replace my 2006 Prius. It was great working with David; he answered all my questions, and I appreciate his completing the I-phone to Bluetooth connection for me. I also liked working with Dave Redick for the financial side of the purchase. As a long-time Maplewood Toyota customer I know there is no better service team than Russ Bestler and his crew. Thank you.
Cha Yang is a great asset to Maplewood Toyota. He is knowledgeable, patient, friendly and not pushy at all. He was there every step of the way answering questions. Even after we took our car home and had additional questions on how to use the blue tooth, he was gracious to help us and went above and beyond. I would recommend Maplewood Toyota to all my friends, coworkers and family and definitely refer them to use Cha Yang as their sales consultant. Thank you for everything.
I just got my RAV 4 and just love everything about it and Todd was so helpful you can’t ask for more from a dealer… VERY HAPPYYYYYYYYYYYYYY.
Maple wood Toyota made it fast and easy to take advantage of an outstanding lease for a new Corolla! Todd answered all questions, was thoroughly professional, and walked us through the process. Within 60 minutes, we went from entering with our old car to leaving with our new car.
I just leased my second vehicle from Maplewood Toyota, and worked with Debbie yet again! She was quick, knowledgeable, professional, nice, and did not pressure us at all. She got me the best deal that I could get, and for that I am truly grateful! I recommend Maplewood Toyota, and Debbie especially, 110%!!!
We bought a new Camry based on the recommendation of the nice guy Matthew Anderson. He is very patient and can understand our demand. We got good suggestions from him. He answered a lot of questions after I bought the car.
Absolutely the easiest car purchase I have ever done. Great inventory and prices. This was the second time dealing with Jim Miller as my salesman and I can highly recommend him. Maplewood Toyota is #1 and it isn’t hard to know why once you have dealt with them. Looking forward to my next new car in a few years.
If you are not sure what sort of car to get, Peter Ihle is your guy!! He spent a few hours helping me decide, drive, and budget a great used car. He is very honest and a good person to speak with. I will recommend him to all my friends too. Peter thank you again.
I went to Walser Toyota and customer service was horrible and they were trying to sale to me a dirty rav4 plus already in 300 plus miles on it with no customer service. When I came to Maplewood Toyota and talk to Bobby Higgins, I felt like I am home because of excellent service from Bobby and warm welcome. I took Rav4 from Bobby clean and detailed with only 34 miles on it and also I got everything in processed in about 45 minute time which is wonderful even though my credit was pretty awesome but the service from Bobby Maplewood Toyota was great.
Thank you Bobby H.
Extremely happy with Todd Hubbard from Maplewood Toyota. Just purchased my new 2015 Toyota RAV4 and couldn’t be happier. Not only did Todd answer my call every time I called him, he was able to answer every question I had. He is very knowledgeable on all of the vehicles, and was able to get me financed at an incredible rate and payment amount!
The deal was very smooth, and they were able to trade in my 2013 Honda Fit in which I was ripped off on from Bell Honda in Phoenix, Arizona.
Maplewood Toyota is great, and they have been doing business with our family for years. I will never go anywhere else! Definitely will be recommending Maplewood Toyota to more friends and family!
We couldn’t be happier with our 2016 Toyota Highlander, recently purchased from Terry Burke at Maplewood Toyota. Great service, excellent vehicle with outstanding safely features! Now that we have driven the car several days, we are even more aware of the QUIET ride and the benefits of the safety package. Really saved us money on our car insurance. When we picked up the new car, Terry made sure we understood the technology features, and sat with us as Ross helped set up our phones. We have purchased several cars at Maplewood, and our experience has always been top notch.
I recommend Vic Perrotta at Maplewood Toyota as he will take the time to listen to you and then help you pick out the right car. After the sale he continues working with you to go over safety features and set up your bluetooth and music, Thanks Vic!
This is not my first great experience with Maplewood Toyota. I went in to lease a new 2016 Corolla, and the service I had from Bobby was beyond amazing! He was very knowledgeable and professional. Can’t wait to have him help me out again in the future!!
Thank you to Larry Bain for being a stellar sales consultant. He was exemplary in answering all our inquiries about the model, design, hybrid, engine, mileage, electronics, safety and more with meticulous attention to making sure that we understood the information. Larry demonstrated integrity with customer service as he listened carefully to understand our needs in a new automobile
Larry was very conscientious in helping us to learn about the new models and designs in order to select the right one for our family. Furthermore, he was thoughtful in helping us to figure out the financing choices that would serve us best at this time. He assured us the additional features on the car were completed as well as helped with installation of the mats and license plates. Prior to leaving with our brand new clean Avalon, Larry gave us all time necessary to make sure that we were educated about all the new electronic features, including facilitating our knowledge to synchronize our iPhones with the Entune system, as well as reviewing all the critical new designs. We strongly recommend working with Larry as he provides exemplary customer service. Thank you Larry Bain!!!
I bought a new Rav4 in June. This is the first new car I have ever purchased! I simply love it. Tom Capra is my salesman. He put me in at least 8 cars before I decided on the one I bought. He was very patient with me and continues to be…I locked my keys in my car one day and I called Tom for help. He gave me great advice and got me out of my mess. My first service visit was a breeze. I love the reminders. All in all my experience with this dealership and Tom in particular has been great! I am recommending this dealership to many of my friends.
My salesman was Tom Capra, he was a really nice guy. I felt very comfortable and he found me exactly what I was looking for.
I’ve never experience a quick buy and financing as I did at Toyota. Yee Vue was very helpful, knowledgeable, enthusiastic, easy to work with, good listener and provided options. I would consider going back to him to buy my next car. I see that the staff work together to provide great customer service. I hope to experience this great service again.
Thank you Yee Vue for being a great salesman!! You have met and exceeded my expectations the other day when I bought my 2016 Toyota Camry. After testing driving several vehicles, I was beginning to feel discourage because I couldn’t find one I like. However, you didn’t give up and continued to look for the perfect car for me. Therefore, thank you for your patience. I really appreciated your time and business. I would definitely refer all my families, friends, coworkers and church members to come see you. Thank you Brother Yee Vue! 🙂
Yesterday I purchased my third Camry from Maplewood Toyota, my second one from sales consultant, Yee Vue! I give Yee 5 stars on the personable service that he provided for me. Yee goes out of his way to work out a deal that will fit into your needs. He is knowledgeable, friendly, flexible, conscientious, and always greets me with a smile! I appreciate the excellent service and consistency of Maplewood Toyota!!
may houa ly
I have a friend refer me to talk to her uncle name Yee Vue. He’s friendly and very understanding on what you want and need. I recommend anyone to go see and talk to him. I just bought a new car from him.
I am a recent grad, and I purchased my first car with Yee Vue. He helped me find the best deal available, understood exactly what I was looking for, did business with integrity, and candidly answer every question that I had. He was patient, open-minded, and cared about your input. I already told my friends and family about the great experience that I had at Toyota, and I would highly recommend him to anyone who is considering a Toyota vehicle!
Me and my mom we went to Maplewood Toyota, salesman Yee Vue came out greeting us sincerely with a good and positive attitude. We really appreciate his great work in helping us find a 2014 Toyota Sienna van. He did a great job, we end up driving a Toyota sienna van home. I definitely will recommend Yee Vue to my friend and cousin that he’s a great salesman in Maplewood Toyota.
I purchased a car a little over a week ago. We were just getting out of our car and already someone was there to help us! Yee Vue was so helpful! He was easy to talk to and made us feel comfortable. Yee also took his time to really help us and made sure he answered all of our questions. Thank you Yee! I’m totally enjoying my new car!
I went to Maplewood Toyota looking for an SUV, as I come in I prepare myself for that uncomfortable car buying experience. Then I met Vic Perrotta and things got great. I am greatly impressed with Maplewood Toyota and my salesman Vic he made sure very thing was in order with the vehicle and that I was happy. Best car buying experience in all my 67 years!! —Thanks Vic
In my quest to buy a new car I chose 4 vehicles that met my criteria. The end choice was made not only because I loved the RAV 4 but because Maplewood Toyota treated me far better than the 5 dealerships I visited prior. Vic Perrotta was professional, knowledgeable and tried to find the car and accessories I wanted, not sell me what he wanted to sell. I totally love my new car and feel the overall experience was enjoyable. Even the finance guy was more personable and pleasant to deal with than the other dealerships sales personnel!
Vic Perrotta is a great salesman. He made the whole process easy. I hate negotiating and haggling over car sales. He offered me everything I wanted, right down to the color of the car. It was a pleasure to work with him.
Djenane Saint juste
I just buy a new Corolla at the Maplewood Toyota and I had a great experience. My sale representative Vic Perrota is the best! he helps me find the best deal for my needs and he is very knowledgeable, nice, and helpful. I really enjoyed the fact that he speaks French. Thanks Vic, my family and I really like our new Car.
I just leased my second Camry from Vic Perrotta. He’s a fantastic salesman to deal with. He is very knowledgeable, and doesn’t give you the run around. See you when my lease is up!
2 Years ago my husband and I went in to Maplewood Toyota to see about a new car for me. Vic Perotta was extraordinarily patient and helpful, as we explored 4 very different vehicle models. He did such a great job helping us find the absolute perfect vehicle for me, that my husband asked him about a truck. Vic went above and beyond to get us 2 great vehicles and great prices. Fast forward to last week, realizing I was going to be over in mileage on my lease – Vic and Mark in financing, made a miracle happen. They got me out of my lease, into a new vehicle, purchase this time instead of a lease – and coming out ahead. I know I didn’t make it easy considering I challenged them by saying I didn’t want to have money out of pocket at purchase and still have a payment I could live with. And as a side note – in 2 years of having my routine maintenance done there – always the BEST experience also. My car is always ready sooner than they say, cleaner than when I dropped it off and the most pleasant people taking care of me. The only problem now…they keep getting busier and busier so if you are on a tight schedule – call ahead and make an appointment 🙂
I had the best experience at Maplewood Toyota. With the help of Vic Perrotta, I found my new Rav 4! I highly recommend anyone who needs a new car to go to this place first. (While your there–ask for Vic Perrotta!) All of my questions were answered and the staff were beyond expectation. Thanks Maplewood Toyota for my new car with working HEAT! 🙂
Vic at Maplewood Toyota made sure I walked out with the car I loved! He worked with me to make sure my needs were met and really was honest and straightforward about the whole thing. I bought an awesome used car and I love love love it!
I recently purchased a 2016 Toyota Tundra from Maplewood Toyota and I couldn’t be more pleased with the buying experience. I worked with Tom Westscott, who was incredibly helpful, very friendly, and asked me all the right questions. Tom and his team were VERY fair on price and didn’t play any games. And when I told Tom that I wanted the truck the next day, Tom took care of all the details, and made it happen. The Finance team was equally friendly, and made the process easier than ever. I wouldn’t think of going anywhere else in the future.
From the time I bought my car to current Tom Westcott has been the best. He always makes sure when I bring my car in for work it gets a car wash, and takes care of every nix. He always has a smile on his face. He continues to this day to make sure that I get the best service.
I recently purchased a new vehicle from Tom Westcott and I love it. I have purchased several vehicles from him over the past few years from him. He offers a great customer service experience. He takes the time to listen to what I want and doesn’t try to sell me something I’m not interested in. Tom spends time reviewing all of the options and accessories on my purchase before I leave the lot which I appreciate. Always straight forward and easy to work with.
My husband, son and I decided on Maplewood Toyota for our new to us minivan. We got great service from Tom Westcott, finding us a really nice van, and helping us get a hitch installed. Every time we are in for service on either of our vehicles, Tom greeted us, checked in on how we are doing, offers us car wash vouchers, you name it…he’s there to help us. And the tickets to the Lynx games were excellent!
I have recently just leased a vehicle from Maplewood Toyota and was really pleased that they were able to help me get approved for my vehicle. Tom Wescott was patient with me and same with Seth from finance. Seth Anderson was able to negotiate and get me approved for my lease. So it was a good experience overall for my first time ever trying to get a new vehicle from a dealership!
I bought a 2015 Prius C today and Tom “Wessy” Westcott was the sales associate. My mom and sister accompanied me to the Toyota dealership and Tom welcomed us in such a down to earth manner and treated us like royalty. Tom gave 110% by going above and beyond the “call of duty” and made the transaction of purchasing the car go so smoothly and a positive experience. Maplewood Toyota needs to reward him for the superb performance that he gives his company. Tom is truly an asset to the Toyota family.
I recently had the pleasure of purchasing my first Toyota from the Maplewood Store. Tom Westcott was extremely helpful and knowledgeable about the 4-Runner I purchased. Before, during and even after the sale Tom and everyone at Maplewood Toyota have helped make the 4-Runner perfect and have made me a customer for life. Thanks again for making the buying and owning process EXCELLENT!
I had an awesome experience with Tom “Wesy” Westcott. He was super helpful and very pleasant to work with. He got me into a great new Rav4 and I couldn’t be happier! I would highly recommend his services to everyone and anyone I know. I will definitely go back to him for my next new Rav4 🙂
We just leased a Rav4 From Tom Decker at Maplewood Toyota. It was such a nice experience. Tom took his time, found us the right Rav4, explained everything thoroughly and just made it so much fun for us. We definitely recommend Tom Decker and Maplewood Toyota to anyone looking for a car!
Love love loveeeee my new Toyota RAV4! I got there around 6:00pm & I knew I wanted a car but didn’t know which one! Tom Decker knew it was my first car & gave me some options with leasing and buying. He showed me a few cars & I asked to test drive the one I was more interested in. I gave it a spin and felllll in love! To make sure I wasn’t just having “brand new car fever” he told me to test drive another, just to compare. I did and I still loved the first one the most!!! 😊 Tom was so much help! Offering to stay way past his scheduled time to make me an owner of my very first car! It was an overall awesome experience and so glad he was my salesman! After staying late to sign some paperwork he took the time to show me where everything is in my car and helped me sync my phone to it! Which saved me the extra work!;) I love my new car & thank Tom so much at Maplewood Toyota dealership! Everyone there was really helpful in the process of buying my car! HIGHLY recommend it! Customer for life!!
Mary Beth Borden
As we all know, buying a car is a memorable experience. The very best memorable experiences are the positive, wonderful ones. My experience purchasing a car at Maplewood Toyota was happily, thankfully a wonderful one. All of the people I came into contact with from the business office, to the service department were friendly and welcoming. However the very best part of this whole experience was having the very professional assistance of Tom Decker. Tom was consistently clear, helpful and tuned to my car needs. With great assurance and professionalism, he guided me through every step in the process of finding and buying the perfect car for me. If you are planning to explore car buying, I cannot encourage you enough to ask for Tom Decker and have him assist you in finding your perfect car!
We recently purchased a car from Maplewood Toyota and were really pleased with the professionalism and care that was given to us every step of the way. Our sales person, Tom Decker, was very knowledgeable and answered all of our questions and concerns with frank and honest responses. Mr Decker made the experience easy and pleasant and we could not be happier with our purchase. We have bought cars from Maplewood Toyota in the past and have never been disappointed. I never hesitate to recommend Maplewood Toyota to my friends.
I called Maplewood Toyota and Tom Decker was the one that helped me. He let me know that the car my son wanted to look at was still there. We went to go see the car and my son loved it. Tom made the transaction so easy and fun, my son is so happy, I know we will be back!
Tom Decker made the experience of buying a car fun and enjoyable. From start to finish he answered all of my questions and made sure to get me into the perfect vehicle. I leased a 2015 Toyota Camry SE and could not be happier with it. I would highly recommend Maplewood Toyota, and Tom Decker. Five Stars!
I leased a Toyota Rav4 in early December, and my experience was awesome. Tom Decker helped me, and he was super informative and patient with me as I went back and forth many times not knowing what I wanted! He showed me all the ways I could save money, even offering me a discount I didn’t even know existed, because I was a recent college grad! Any time I have went back to Maplewood Toyota, I have been assisted by friendly, knowledgeable staff, and I could not be more satisfied with my experience.
We had a wonderful experience buying our new RAV4 from Tim “Fish” at Maplewood Toyota. He spent a ton of time answering all our questions and making sure we got the best deal with our purchase. Would absolutely recommend him and Maplewood Toyota!
I just want to let you know how pleased I am with my new Avalon. This is the third vehicle I have now leased from your dealership, and have had the pleasure of working with Tim Ehlenz on all three deals. Tim was very helpful in finding the vehicle color with all the options that I requested. He made sure the vehicle was ready and took the time to explain how everything worked before I left the lot. I would recommend Maplewood Toyota to anyone looking to purchase or lease their next vehicle, and they certainly would not go wrong in getting their deal done with Tim.
We began purchasing vehicles from Tim Ehlenz at Maplewood Toyota starting in 1980, including four in last two years. The main reason we keep coming back, besides the excellent cars and trucks, is Tim Ehlenz, who has become a friend to us over the years. Our children now buy cars from Tim also and we recommend him to all our friends. He is extremely knowledgeable and always fair.
We also want to commend the service department, who do an excellent job and are very friendly. So, Steve, congratulations on the staff and business you have developed.
This is our 4th vehicle from Maplewood Toyota. The reason? Superior service from the sales people, especially Tim Ehlenz, to the Service/Detail department (Thanks Jeff D). When I decided to trade in my Highlander for a RAV4, Tim had to do a search and found one to my specifications waiting to be assembled. He put my name on it and contacted me at least weekly letting me know the status of the car. When it arrived at Maplewood Toyota, the detail department made sure it was ready for pick up at my convenience and in perfect condition. Thanks to everyone for a great experience,
I went to Maplewood Toyota, on the advice of my parents. They both have leased Camry’s and have been going there for 10+ years. Their salesperson is Tim Ehlenz and he is phenomenal!!! Can not say enough good things about him. He is a wonderful salesperson and have recommended him to several friends. I got my first Camry in 2012 and just picked up my new 2015 one today!! Love it and Maplewood Toyota. Everyone is very friendly, professional and accommodating.
Great experience and super helpful. Todd Hubbard took the time to listen to my needs and with his help I ended up with a new Pruis. Because of the miles I drive I will save almost $2000 a year in fuel cost and if prices rise even more! I am averaging almost 49 miles per gallon and now that I am learning a few tricks Todd shared with me my last tank was 51.4
I had a fantastic experience with Todd Hubbard – he was informative about the cars and helped me figure out exactly which car I needed. After learning I placed a premium on gas mileage he discussed the various models, convinced me on the merits of getting a Corolla and, during our test drive, showed me a multitude of strategies to increase my gas mileage. I cannot recommend him enough.
I had the pleasure of working with Todd Hubbard when purchasing my Toyota corolla. He was patient, understanding and really listened to what I was looking for and made sure that I was 100% happy with the decision. He truly cares about his clients and I will never buy a car from anyone but him.
Loving my new Toyota Corolla! Todd Hubbard and Maplewood Toyota made the entire process very simple and enjoyable.
We are on our third Toyota! Our 2011 Prius just turned 150,000 miles and still has the original brakes – can’t beat this car for mileage and reliability! Our 2011 Venza has been bullet proof as well. We recently added a 2014 Avalon Limited to our household – could not be happier with this vehicle. Very impressed with every aspect of this car. Would highly recommend Todd Hubbard – not only because he’s my brother – but has given us excellent service as well!
Just had a great experience with Terry Burke! I would recommend all my friends and family to him!
I have worked with Terry Burke numerous times for new Toyota’s and would definitely recommend him and the store to people looking for Toyota products. He is very thorough and truly works with the customer to find the best fit!
I had a great experience with everyone at Maplewood Toyota. They made the decision-making process very easy and low stress. I never felt pressured to make any decisions or to look into upgrades or options that I wasn’t interested in. I felt listened to and respected at every point along the way. Terry Burke was the salesman that I worked with and I just want to thank him for helping me to lease a new car that I absolutely love! I definitely would recommend visiting the great people at Maplewood Toyota.
We recently purchased a new Camry with the help of Kate Shaddrick and Terry Burke. We have always been pleased with everyone at Maplewood Toyota in the past. There is another dealer closer but the outstanding people at this dealer bring us back. Thank you to every staff member who helped us achieve our goal and the payment we needed. Well done as usual Maplewood Toyota!!! Everyone was wonderful!
My wife and I had a great experience purchasing a new RAV4 from Maplewood Toyota. The sales and finance staff were very knowledgeable. We were particularly pleased with the experience that we had with Terry Burke in Sales. We got a great vehicle at a tremendous value. I would (and probably will) buy from Maplewood again.
I’ve purchase many cars during my lifetime and have never had a better buying experience than the one I had at Maplewood Toyota. My salesman (Steve) seemed to be only there to help not to just sell a car. He stayed consistent with this manner over the three months it took for me to decide which model to buy. The entire process with Steve and all the staff I worked with was first rate. I would strongly encourage you to talk to these folks if you are considering a new or used car.
Went in just to browse and fell in love with a 2012 Corolla S. My salesman Steve Redslinger was very helpful and friendly. He made the process so simple and I was even given a remote start for the winter! Thank you Maplewood Toyota, you have gained a loyal customer.
When we first went in to Toyota we left leaving our sales person Stephen Redlinger with a list of our wants and needs in a vehicle, in a few days Steve called saying he had a car with everything we wanted. It was the car for us. He did the shopping and got us a great interest rate. We’ll be back, possibly sooner than you think! It was a good car buying experience.
I recently bought my first car from Maplewood Toyota with the help of Stephen Redlinger! Steve was very helpful at keeping my “must need” list in mind while helping me shop for cars. He also showed me things that went above and beyond my requirements while remaining in my price range. He broke down the numbers for me and laid out exactly what I would be paying for before I had decided to buy the car. When I became unsure if the car was the right decision for me, he reiterated all of the pros of buying this car, as well as the pros of the other cars I had looked at. He also let me think about the decision overnight, but gave me his cell phone number to call anytime if I changed my mind overnight. Buying a car for the first time is very uncomfortable if you don’t know how to do it right, but Steve at Maplewood Toyota was very helpful!
Paul Van Brunt
I went in to Maplewood Toyota because I knew I was going to trade in my car eventually, but instead worked with Steve Redlinger who listened, (really listened!) to what my concerns were and what I thought were my issues in having to wait. I almost did wait, and almost gave up, but Steve came through in the end through talking to the Finance guys and really looking for options. I’ll admit, I’ve purchased two other vehicles from Maplewood and quickly forgot who my sales person was because they didn’t go the extra 2 or 3 miles like Steve did. I’ll be getting my cars from him from now on.
My husband and I bought a car from Stephen Redlinger a month ago. He was helpful in finding us a car keeping in mind the what we wanted to spend. He was patient with us. We feel we got a great deal and love our new car. Thanks Stephen!
I’d been looking at the Toyota Prius C model online for about a month. We walked in last week, and looked around at their vehicles in stock. During the wandering, met with an associate (Stephen Redlinger) who showed us different packages, brought down a couple three cars for us to compare side by side, and answered all of our questions. At no time did I feel pressured or bullied into a decision. He was polite, friendly, and approachable. If I ever had to buy another new car, this is exactly the type of sales person I’d like again – he did a great job informing us, guiding us, without bullying us. Thanks, Maplewood Toyota. We went with the 2014 Prius C Four model, fun little car, and absolutely *love* the gas mileage.
Steve Redlinger showed great performance. He helped us in a great way. We got an awesome car. While waiting for our approval he checked in on us many times making sure we were alright and if we needed anything. He made our buying car experience at Maplewood Toyota the best out of any other dealership. Thank you so much Steve.
I really love my car thanks to Shukri for helping me find the right car with me. She was an amazing person and I really appreciate for her help. 🙂
I just want to say thank you so much to Shukir Sheikh from Maplewood Toyota. I just bought a Rav4 from Maplewood Toyota. Shukir Sheikh was wonderful. She was respectful, kind, friendly and patient (especially with my husband 🙁 sorry about what he put you through and thank you thousand time for putting up with it and for being patient with him :)). She is knowledgeable about the cars and she took her time to explain the different options and she didn’t rush me into buying the car. She took time to answer all of my questions and she was very helpful. She made my decision easier to buy the car I wanted. I had an excellence experience with her. I will definitely recommend Shukir at Maplewood Toyota to my friends, family, and coworkers. Shukir went above and beyond to make my experiences a positive one. Thank you so much to Shukir.
I was happy to buy a 2013 Corolla from Maplewood Toyota a week ago. Shukri helped complete the transaction. She was bright, cheerful, and clearly motivated to give the highest level of service, including help with a couple of follow-up items the next day. The service department was equally prompt and efficient. I needed mud guards, which had to be installed, and was able to get a next-day appointment. All in all it was a very good experience, and I would be happy to recommend Ken, Shukri, and Maplewood Toyota itself to anyone looking for a new or second-hand vehicle.
Going in to Maplewood Toyota was a great choice not just being able to find my perfect car for a great deal but just the over all experience was great thanks to Shukri Sheikh. She helped answer all my worse and got me the car that’s meant for me. thanks to Shukri Sheikh i had a pleasant time buying my first car.
AWESOME experience with SCOTT ROONEY!!! He definitely found us the best deal for our money and was an absolute pleasure to work with! This is the second car our family has bought through him and he’s a genuine guy who looks out for the customer! Highly recommended!
Scott Rooney was fantastic! We’ve been really pleased with the service center for our old car. We were also really happy with the experience of buying a new car- Scott was so friendly, very efficient and provided very helpful information and guidance.
Scott Peters has a car pulled up ready to go was very knowledgeable and couldn’t expect more although the wife couldn’t accept the color we sure wish we would have purchased from Scott being he was the most helpful that we ran into
In August 2014 I came to Maplewood Toyota with my daughter to “look” at cars for her. Scott Peters listened to her and helped set her up with a new Corolla, that she loves!! Today my husband and I came in and Scott took excellent care of us also!! We left with a 2015 Camry and Scott Peters once again listened to us and was able to get us the car we wanted at a price we could afford. Thanks so much Scott, we will be back!!
I recently purchased a Toyota Corolla from Maplewood Toyota and was delighted with the car buying experience thanks to Rory Shaffer! He helped me find the perfect car and compare different financing options so that I choose one that was manageable and affordable for me. I hadn’t bought a car in 14 years and this was an important decision. Rory provided a high level of customer service with a personal style and was very knowledgeable and respectful. I love driving my new Corolla. A week later my boyfriend also purchased a car from Rory at Maplewood Toyota. They have earned my trust as a loyal customer.
Worked with Rory Shaffer today on my purchase of a new Camry. He made the process very easy and laid back, and I am very happy with my experience! I purchased my last car at Maplewood Toyota as well back in 2008, and have continued to use their service for my regular maintenance, great team!
My experience with Maplewood Toyota, and with Rory Shaffer in particular, was top notch. Rory listened to what I wanted and gave me a range of choices that fit my needs. He was a very friendly and accommodating salesman – he and the rest of the team that helped me displayed courtesy and professionalism of the highest order. I would absolutely recommend Rory Shaffer and Maplewood Toyota to my friends and family.
Everything about my car selection experience at Maplewood Toyota was awesome. Sales Consultant Rory Shaffer was friendly, professional, very helpful, and actually made the process fun. He listened to what I was looking for, took his time to analyze my needs, and suggested several options accordingly. In the process of initiating a lease, several staff members were involved in different aspects, and all were personable and professional. I highly recommend Maplewood Toyota. I had put off car shopping for a few months, but Rory and everyone there made it easy and very successful. I love my new Prius!! And I look forward to a long term relationship with Maplewood Toyota.
Maplewood Toyota is a fantastic dealership!!! I have only great things to say about everyone there! My family has purchased 5 vehicles from Rory and each experience has been so easy and straightforward. Rory is AWESOME!!!! The finance department is also fantastic! Dave and Rory worked out a super deal for me. Thank you for your wonderful service!
I traded in my 2012 Camry and got a beautiful sporty Corrolla. Rory was so professional. He made it all happen. It was a nice experience. I recommend Rory and Maplewood Toyota for your next car purchase. They are a great team and they have the best cars. I’m very happy. Thanks Rory
Just bought a Certified Pre-Owned 2012 Toyota Highlander with 50K on it from Rory Shaffer, and our closer was a charming man who goes by AJ. We were already totally predisposed to buying from Maplewood Toyota as we are the very happy owners of a 2009 Prius, and loved the Certified Pre-Owned selctions. Rory is a laid-back guy who enjoys the sales process and people, and he happened to grab a used Highlander with everything I wanted on it that had JUST come into the lot that morning! Not only did we feel very fortunate to be there at the right place and right time, we enjoyed the whole process – even the pitch for extended warranty from AJ! When you add in the fantastic service department and waiting room amenities it just gets that much better. Love the new/used car already!
A couple weeks ago I purchased my first ever new car. I went in pretty unsure I would be able to afford anything other than a base model, with not a single bell or whistle. I ended up leaving with a brand new Camry. Rick Schaffhausen pulled all the stops to get me a great deal. He spent the better half of a day working on getting me in a car that would work for all my needs yet never seemed impatient, even when it took me a long time to decide on what I wanted to do (first time buyer nerves). I would highly recommend seeking Rick out if you are in the area shopping for cars.
My wife and I have leased 3 cars from Rick Schaffhausen at Maplewood Toyota. He is great to deal with and always helps us out with any questions we have. Rick seems to always on the move and busy but has plenty enough time to help us out. Great dealership and great dealer. Highly recommend.
My husband and I have both leased and purchased cars from Maplewood Toyota and have always worked with Rick Schaffhausen. Today was no different, just leased another vehicle from Rick and I am very happy with my selection and total service received. Bottom line? Rick listens, and no pressure! Thank you Rick and Dave in finance, for another great experience!
Rick S. was very informative and did a great job when I came in to look at a new car to lease. He made the entire process as painless as possible!
Paul S. Phillippi
My wife and I have leased one car and purchased three since 2005 at Maplewood Toyota. I feel we have been treated fairly and honestly in both sales and service departments. It is nice to see a business like this that has low to no staff turnover. I think the owner of this dealership values his employees and customers and that attitude seems to flow through to the customer dealings. I bought my first Toyota from Rick Schaffhausen in 2005 and the most recent just three weeks ago- same deal- no mickey mouse. I like having a new car but always dreaded the process of actually buying one. I drive a ways to be a customer here and it’s worth the trip.
My family and I have been buying cars at Maplewood Toyota for more than 25 years. When it comes to Toyota that means we’ve bought just a few vehicles because they last so long and hold their resale value. For most of those years our sales person has been Rick Schaffhausen. Rick is an outstanding person to work with and goes the extra mile to take care of his customers. I send people to him all the time and not one of them has ever been disappointed. He’s a first-rate professional and I highly recommend him.
My fiance works in the car industry, so when he asked for advice on who to talk to at Maplewood Toyota and they told us Richard “Bones” Roeser I figured lets give it a try. First I will say Toyota was the 3rd dealership we went to and it was 10x as busy as any of the other dealerships, but we still got greeted right away. We asked for Bones and a man pointed us right to his desk. It was a half an hour before close, but Bones sat down with us and discussed EVERYTHING we had questions about. He even gave us some of his personal experiences with insurance companies. He was super laid back, honest, and wasn’t pushy at all. We ended up leaving that night with all the information and decided to sleep on it, Bones gave us his number and told us to call or text if we had any questions. We set up another appointment for two days later, and because of traffic/work we were two hours late and he was with another client. Even though he was with another client he was able to multi-task.
Just bought my third new car and why would I go anywhere else when I get the best customer service and the best deal at Maplewood Toyota! Thanks Richard “Bones” for taking the time to thoroughly explain the buying process, the services I’ll get and all the bells and whistles with my new RAV4.
martin van duzee
Needed a car for my grandson. Richard Roeser found the perfect car, great price and low mileage. Best car for a teenager is big slow and ugly, second best is a chick car. He found second best which meant gently used. very happy with his results. Grandson is very-very happy. really recommend this sales man.
We purchased a new Highlander from Maplewood Toyota last week. We had an excellent experience from start to finish. No pressure at any stage of our purchase. I would absolutely buy another car from Maplewood Toyota when time comes. BONES has taken very good care of us since beginning. He worked diligently to insure that we were totally satisfied with every aspect of our purchase. He is very knowledgeable on the different Toyota’s and various functionality of the vehicle and he made sure that we understood clearly every available function in the vehicle. He’s very personable and very professional in the performance of his job. He is always available to answer our question even after our purchase. We’ve never owned a Toyota before, so having this level of service when I visit a dealership is a great incentive for us to continue purchasing Toyotas and then having the vehicle serviced at Maplewood Toyota. Thanks BONES for your professional and courteous service. We totally recommend Maplewood Toyota for any Toyota purchase as well as service, and more particularly BONES!!!
in the last week
I must say that Peter Ihle did a fantastic job getting me financed and into a great used car. He really took his time and explained how everything was going to work. peter is a very understanding person that was compassionate to my credit issues. But in the end I was able to take my new ride home. It was very stress free. Peter you rock!!
If you are not sure what sort of car to get Peter Ihle is your guy!! He spent a few hours helping me decide, drive, and budget a great used car. He is very honest and a good person to speak with. I will recommend him to all my friends too. Peter thank you again.
All I can say is great job AGAIN Peter. I called Peter to turn in my lease and schedule to get another Camry lease. When I showed up I told him I did not have lots of time to get a new lease. Peter was able to get my old lease terminated and get me a new Camry in less than 45 min!! This is the 3rd one from him in the last 6 years. I’ll be back again in 2 years. Superior service Peter. Thanks.
After hearing and reading great reviews about Maplewood Toyota, I decided it was the one to go to. Upon arrival I was greeted by a kind salesman, Peter Ihle and I immediately knew I was in good hands! Peter was very informative and helpful as I know very little about vehicles. He was patient and I never got the feeling that he was trying to rush through the process unlike other salesmen I have encountered. He helped me feel confident in my choice and I would definitely recommend Maplewood Toyota as well as Peter Ihle to everyone!
We are super happy with the car that we bought from Maplewood Toyota. We are pleased with the service that Peter Ihle gave us. He is a very pleasant person to work with and patient too! He is very knowledgeable and answered all our questions; we couldn’t have had a better experience because the whole process went smoothly and quickly. I also am thankful that both Peter and Seth (finance) tried to help us save money! I chose Maplewood Toyota because I have been going there for years to get my oil changes for my Camry and have always been so impressed with their professionalism and friendliness towards us, the customers. Good job, Peter!
Peter Ihle at Maplewood Toyota was a brilliant salesman! Very quick, knowledgeable and helpful from beginning to end throughout the car buying process, would strongly recommend Peter to anyone looking to buy a new car.
I came into Maplewood Toyota Scion not completely sure what I wanted, but Peter Ihle really steered me into the right direction. Although I did not purchase the Scion TC, I have it kept in mind for next year. He was helpful in finding exactly what I wanted; he listened and understood. Peter cheerfully accepts and says he will wait for my purchase next year. I’m more than humbled to give him an excellent review on his amazing customer service.
Honestly, I was very unfamiliar with cars, but Peter Ihle did a great job of explaining the different car models and their benefits. He was so helpful and patient and helped me decide which one was the car that best fitted my needs. Great experience!!
A family friend referred me to Peter Ihle for any of my vehicle needs. They could not say enough great things about how he treated them. They were frustrated with the car they had just purchased from another dealer. After they went to Peter they went home with “the perfect car for them” and haven’t been happier with a vehicle. The service Peter provided me was beyond what I expected. It is not often you receive such genuine service now days.
I absolutely love my new Toyota Tundra from Maplewood Toyota. Peter Ihle worked with me to pick it out and I was blown away with his expansive knowledge about my vehicle options and his friendly demeanor while working with me. This was my first experience buying a new vehicle and he was very patient while working with me and eased any and all concerns I had about the process. I would highly recommend Peter, and Maplewood Toyota, to any of my friends and family!
I went to Maplewood Toyota looking for a good used car, and although they did not have what I was looking for, the salesman I worked with was amazing! He took in to consideration what I needed and was looking for and was not pushy like some other car dealerships I have visited. He seemed very knowledgeable and was polite while working with me. I would highly recommend working with Peter Ihle!
I didn’t end up purchasing a car on my visit, but Peter Ihle really made the trip to Maplewood Toyota worthwhile. He was patient, helpful, informative and passionate about his job and I will definitely be doing business with Maplewood Toyota in the near future because of my great experience. Peter eased my worries about buying a car and matched all of the criteria I set for a new vehicle. I could tell by the way he worked with me that Maplewood Toyota is a great place. I will be returning soon.
Well, I’ll admit I was nervous about getting my first vehicle. I was pleasantly surprised, though, at how effortless it turned out to be! Dealer Peter Ihle did a fantastic, thorough job walking me through all the different scenarios of leasing versus purchasing. He listened to my needs and applied every incentive he could think of, including a discount to me as a Master’s student, to make sure the vehicle fell within my price range. I am so appreciative of his efforts and am proud to be the new leaser of a 2014 Toyota Prius C – habanero orange to boot!
Matt Anderson was exceptional in helping us select the right car for us and show us the functions of the vehicle.
Matt Anderson sold us our toyota 4 runner, he did a great job, he’s very knowledgeable about the products. He went above in customer service and we would highly recommend him.
My wife purchased a new RAV4 from Maplewood Toyota. Matt Anderson was our salesperson. He gave us superior customer service. I highly recommend Matt at Maplewwod Toyota.
Matt Anderson helped me set up electronics on my car even though I did not purchase from him. Thank you, Matt!
We buy all our cars from Matt Anderson! He treats us like gold and LOVE how we are treated at Maplewood Toyota! Dwight
Matt Anderson was a great sales person. Listened to our needs and found answers to our questions if he did not know them.
Nou Chee Yang
I couldn’t be anymore happy. Mabi Ekiyor was absolutely fabulous! Everyone was super friendly I am in love with my new car and I don’t think that any other car would make me this happy.
I bought my 2015 Toyota Corolla sport model at Maplewood Toyota. Mabi Ekiyor was of excellent help and service. He was very professional and respectful. He helped me find my dream car. He was very detailed in his explanation about different Toyota models and the available new graduate deal. The information he provided helped me to make an informed decision. I have enjoyed being Mabi’s customer since 2012. Thanks Mabi. I am loving my new ride!!
This is the 2nd Car we have purchased from Larry Bain at Maplewood Toyota. Larry is great from start to finish, answers all questions and takes the time to educate you on all aspects of the car and purchase process. Larry is a humble, meek and honest man. One that I would recommend to anyone wanting to deal with someone who is zero pressure, has zero ego and quite frankly a real pleasure to deal with! Thanks Larry for the SECOND great experience!
Purchased a 2014 Camry LE from Larry at Maplewood Toyota, and was very impressed with him. Thanks Larry, I love my new car!
I went into Maplewood Toyota prepared to buy a new Prius. Larry Bain was great; he was able to match a deal I had got online at another dealership farther away from where we live. He spent a lot of time with me orienting me to the new features of the Prius, which was very helpful. I couldn’t be happier!
After visiting a few dealerships including Toyota, Kia, and Mazda, I found that Maplewood Toyota offered the least expensive lease deals with almost exactly the type of vehicles that I was looking for. In fact this lease was my second time leasing a car from Maplewood, and I was especially happy to see and work again with Larry Bain who had helped me years before with my first lease as well. I am very satisfied with the lease and enjoy driving my car (2015 Camry SE) so much.
Larry Bain was easy to work with and did not pressure us during our decision of what Toyota we should purchase. I was driving a Toyota Corolla SE for the past 8 years but needed just a bit more room. We were trying to decide between the Camry and a crossover. We decided on the Camry Hybrid mostly because of highway mileage. I am a car traveler, So far we have made a trip up the north shore and didn’t have to refuel during the whole trip.
Excellent service. Josh was our sales rep and he totally took care of us. I left with exactly the car I was looking for and a great deal!
I recently bought my first car from Toyota Maplewood. Josh Kath was really great at assisting me in finding out not only what car was best for me, but making sure I was getting a car that suited me best. He took time to answer all of my questions and explain everything. Dave Redick in financing is also great, he made sure I understood everything that I was signing and never got frustrated at my many questions. The customer service at Toyota Maplewood is really great. I got everything I wanted out of a car and more. The warranty program is exceptional.
I felt like I was Queen for a day when I went to Maplewood Toyota! Joshua Kath was wonderful and he really took care of me and went out of his way to get me the RAV 4 that I wanted!!! Josh and AJ Altaher got me into a lease and I am definitely satisfied with the service that they both provided!!! I would definitely go back there for my next vehicle and recommend them to all of my relatives and friends!!!
Our car buying experience was great! Joshua Kath was very helpful and walked us through the leasing process patiently. I appreciate the fact that my fiancée and I were treated with respect by all the Maplewood Toyota employees. We will definitely refer our family and friends.
Came into Maplewood Toyota looking for a used Tundra or Tacoma and was greeted by Josh Kath. He took the time to show me all available inventory and we settled on a great Tacoma. During the transaction Josh was patient, helpful, and understanding of my wants and needs. By far the best truck shopping experience I’ve had, will be back to Maplewood Toyota and Josh Kath for all my future vehicle needs and will gladly recommend.
I had an outstanding experience at Maplewood Toyota. Josh Kath, in particular was so great to work with. He was patient, knowledgeable, showed me all my options and treated me with the utmost care and respect. I love my new 2015 Camry and would highly recommend Josh and Maplewood Toyota!
We had an awesome experience buying a Sienna minivan from Jim Miller at Maplewood Toyota. We needed a car for our family, and we didn’t know what was the best choice for our family. Jim took the time to show us all the options – a Sequoia, 4Runner, Highlander, and Sienna. He explained the benefits and drawbacks of each vehicle for our family and our situation. He didn’t pressure us into buying a car when we visited – he didn’t even make an offer. And when it came time to buy, he offered us a competitive price right away. We had an awesome experience with Jim and would highly recommend him and Maplewood Toyota as a place to buy your next Toyota.
I didn’t realize the car buying process could be so painless. Jay Engfer helped me every step of the way and was very patient in answering all of my questions. I couldn’t be happier with the experience and my new 4 Runner. Jay and the Maplewood team are highly recommended!
Just bought a 2015 Toyota Highlander from salesperson Jason Jasinski. He did a fantastic job in explaining the features and options in a no pressure, friendly way – was one of the best car buying experiences we’ve had in years. He went above and beyond to make sure we were happy with the car and the dealership. Truly awesome experience, and highly recommended!
Loved the service I received from everyone at the store buying a new Prius especially dealing with car sales representative Jason Jasinski.
Jason Jasinski helped me find the car that I wanted. He was pleasant, patient and he listened. It was clear that his goal was for me to have the best experience possible when buying a new car. I can’t see myself going anywhere else in the future. Thanks!
I recently purchased a new SUV from Maplewood Toyota. Greg and the team were very helpful in finding us the perfect SUV to fit our family’s needs. They kept us up to date on the availability of the truck and had it ready for us to review when it did arrive. Shortly after getting the SUV, we took it back for protection/detailing – the service center is well organized and everyone is very friendly. Great Experience – thank you Maplewood Toyota!
I had a great experience at Maplewood Toyota. My salesman, Doug Fulton, was awesome. He worked with me to find the right car and never pressured me to make a decision. When I did finally sign and purchase a car he followed through on every promise he made. Every person I’ve had contact with there has been professional and respectful. Maplewood Toyota is how a business should be run
If you want to buy a car. BUY IT FROM DOUG! First experience with buying a car and he made it really easy! I would recommend it to all my family and friends!
No pressure. Lots of good information. I’ll come back and I’ll send my friends and family. Did I say Doug was great. He really was
In 2006 I purchased my first Toyota from Doug Fulton at Maplewood Toyota. Doug shot me his best price right out of the starting gate. A great price and a hassle free experience. I had the same great experience in 2011 when I bought a Prius from Doug, and again today when I bought my wife a new 2015 Rav 4 from him. I’ve found Toyota to be a quality car and Doug finds a way to deal at a fair price with absolutely no hassling.. A truly great car buying experience!
Everything went fantastic! I had a great experience Doug was really friendly and he helped me get the best price for the car I purchased. I would recommend that if you’re looking for a used car come see Doug.
Bought a used car from Doug. Awesome and cool guy. Got me a good deal on a used rav4! Highly recommend! Will come again when I’m looking to buy a new or used car.
On February 28th, 2015, I purchased my first Toyota! I visited with Doug Fulton about the Rav 4! He was great with his knowledge and personality, not pushy, just giving information! I drove away in my first new car that day! Great service! Everyone at the dealership were very busy, but very kind and helpful!
Deb Ingbretson was amazing! Been buying cars for over 40 years and this was the best car buying experience I have ever had. She made it the way car buying should be. It was so easy, smooth and quick. No pressure and honest knew immediately I was getting a great deal without all the hassle. I highly recommend Deb!
Would strongly recommend Deb Ingbretson when considering a Toyota. Her knowledge, patience, and going “above and beyond” made my purchase one of the easiest decisions I’ve made in a long time. I totally trusted her knowledge of each and every make and model; her recommendation for my needs was perfect. I am extremely pleased and proud of my Camry SE. After the purchase I had a couple questions and she gladly stopped by my house to answer my questions.
Debbie Worked very hard and quick to meet my family’s needs in getting us a car. We had our kids with so timing was critical. Showed us all the cars we wanted to look at and I love my Toyota Camry!
We had a great experience buying our new RAV4 at Maplewood Toyota. Thank you David Pates and Maplewood Toyota.
I just leased my second Sienna from Dave Pates at Maplewood Toyota. When my lease came due there was no question about where I was going. My experience with this dealership has been great. The service department is open really late, which make regular service a breeze. Thanks Dave for your professionalism, and actually remembering who I was after 3 years.
I had a great experience at Maplewood Toyota. Dave Pates, in particular, was fabulous, truly exceptional and very kind, as always. This is the second time we have worked with him. (He was who we bought our Toyota Highlander from.) He is patient, never pushy, always understanding, and really cares about us as the customer. I will continue to recommend him as the best sales associate in the car business that I know. He is, in a word, amazing. Thanks, Dave
I love my car. Cha is a very great guy who helped me make my decision. He is passionate about his job and gave me some very good tips. His enthusiasm and awesome character is what sold me. He is a very kind man and super knowledgeable about his job. I am absolutely going to come back to him when getting a new car and I will tell others to go to him because of his superb customer service. Toyota Maplewood would not be the same without Cha. Thank you
My sales agent, Cha Yang was phenomenal! He was professional, patient, super friendly, funny, and cool all at the same time. Being that it’s my first purchase, he was very willing to be of service. He gave me great suggestions and was honest. He was very knowledgeable about cars. I will be telling about him to my friends and family, and I will return to see him for future purchases. He was so helpful in this purchase and I am forever grateful for his help. Thank you, from the bottom of my heart, Cha!
Maplewood Toyota is great and have the best customer service! We recently bought a tundra and previously bought a sienna and Camry!! Their salesman Cha Yang is great with knowledge and customer service professionalism. All our transactions went smoothly with excellent customer service. I’m satisfied with our experience all three times that we went there. Highly recommend Maplewood Toyota if you’re looking to buy your next car.
Maplewood Toyota is great! They and salesperson Cha Yang in particular made it possible for my family to drive in comfort and safety by helping us finance new trucks and cars. This is the 3rd car our family has bought from Maplewood Toyota. Great cars and great service.
Cha Yang is your guy!! He was so awesome and helpful! He explained so much info to my husband and I that we were not aware of it. He really goes above and beyond. I totally recommend him to anyone who’s looking for a vehicle. He definitely gave awesome customer service and we walked out with a huge smile. Keep up the good work!
I recently purchased a corolla from Cha and he is an exceptional and knowledgeable sales associate. He was patient and not pushy. He answered all my questions. I would highly recommend him to all my friends and family. Thank you Cha!
Salesperson: Cha Yang Date of service: 6/11/15I went in because I booked an appointment online and am glad that I got assigned to Cha Yang. He was helpful, cut through all the bullshit and absolutely went above and beyond to get me the best deal that he could get — and he did! It was a fantastic experience and so much nicer than my previous experience dealing with a car dealership. I highly recommend Cha Yang as the salesperson you should request to see!
Me and my mom just bought a new van from Cha and he was very helpful. He was able to help us fine the prefect price for a van with great mileage. Thanks you Cha for helping me fine a great van for my mom.
Very helpful and caring!! Cha Yang made sure I understood everything I was signing up for! Always want the best for us. My Mom Leased a few cars from him and every time is like the last, CARING. THANK YOU CHA I LOVE MY NEW TOYOTA CAMRY!
Just bought a brand new 2016 Tacoma today with great assistance from Bobby Higgins!!! Each step of the process went very smoothly and I would recommend Bobby to any future customers that are planning on buying a new Toyota!!!
Purchased my first car and had a wonderful experience! I would recommend working with Bobby Higgins he was extremely helpful and awesome.
We just bought our 1st Toyota at Maplewood Toyota from Bobby Higgins. We have been doing lots of research and Bobby was able help us find the perfect fit for our family. We went with the New Highlander XLE! Thanks for the Great Service!
With the exceptional dedication from Mr. Higgins, my recent Avalon leasing experience was effortless. I was in and out within the hour. Many thanks to sales reps such as Bobby and the knowledgeable, very pleasant finance manager Mr. Figenshaw. I choose this store based on their high ratings and very happy with my choice. Maplewood Toyota, a class act!
Yesterday my husband and I bought our first car! Maplewood Toyota and Bobby Higgins made our experience awesome! They were very friendly and worked with us on getting the car and the price that was the best for us. Bobby was AWESOME. I highly recommend that you ask for him when you buy a car there. He worked with us to make sure we got the features in the car that we wanted and since this was our first car purchase he walked through everything and made it easy! I promise you will not regret working with him! Also, everyone else we were able to work with was great too! Thanks again Maplewood Toyota and Bobby!
Maplewood Toyota and Bobby Higgins made my Corolla purchase easier than I was expecting. They had a Great selection of used Corolla’s and we found the one I wanted. I will be buying all my cars from Maplewood Toyota.
We went to 3 different dealerships and Maplewood Toyota was the most knowledgeable and the nicest selection. Bobby did a Great Job helping us with new Prius.
Maplewood Toyota and Bobby Higgins did a Fantastic job helping us buy our New 2015 Highlander XLE! We just got back for our first family vacation in our New Highlander and it was Great!!
Brett is really helpful and the services there is good !
Brett was very helpful and answered all of our questions. They had a good rebate deal which really helped us make the decision faster.
We have been working with Brett Colliton and we have had a great experience. This is the best of all the dealers we have been dealing with, he made the process very easy. I would highly recommend Brett and Maplewood Toyota. Mark the finance guy was great to deal with also.
Don and Judy Loe
We are very pleased with the service and attention given us by the Maplewood Toyota staff. We were particularly impressed with our sales person, Brett Colliton. Brett was personable and did not pressure us. Yup, we bought!!!!
A Google User
I decided to head to Maplewood Toyota after hearing about the great reviews from family members. Upon arrival I was greeted by Brett Colliton and I immediately knew I was in good hands! Brett was very informative and helpful. He was patient and I never got the feeling that he was trying to rush through the process. He helped me feel confident in my choice and I would definitely recommend Maplewood Toyota as well as Brett Colliton.
Brett was very personable and took the necessary time to meet with us and answer all of our questions. We didn’t feel rushed or pressured to make our decision. He was very knowledgeable and authentic. Highly recommend Brett Colliton and Maplewood Toyota!
I’ve been in sales for over 30 years and I can be pretty critical sales people. Brett was outstanding! There was no pressure, he was friendly and respectful of my wife and me. You’re lucky to have him on your sales team. I will definetly refer other customers to him. It was a pleasure to purchase a car here.
We bought our first car from the Dealer since our family grow and needed a new car. So after looking for a car we went to Maplewood Toyota and found an awesome salesman Brett Colliton, Friendly and understanding of our family needs, we had a great experience and service, he went beyond our expectactions. We highly recommend Brett Colliton. Thank you Brett
I purchased a new Toyota, and it’s a wonderful car. My salesman, Brett Colliton was very helpful and knowledgeable. He made my purchasing experience so much easier. I was worried about financing and he helped me in this area. Another thing that impressed me was his thorough knowledge of some of the details involved in the transaction. He even knew what advantages Toyota had over competitive models of cars. I am very happy with my experience.
Brett Colliton and the Maplewood Toyota company went out of their way to give me an excellent experience in leasing my new Rav. I was in the city the night of a storm and had the cover of my rear view mirror knocked off by a branch, Mike Zinz and Brett Coliton replaced the part immediately and at no charge. I was in town to buy the car and this was greatly appreciated
I had a really great experience leasing my first car at Maplewood Toyota. Jim Miller was great with all of my questions and made every effort to get me exactly what I wanted. It was such a pleasant and fun experience. I would recommend working with him to anyone. Thank you.
Bought a Rav4 from Jim Miller! He made the whole process very quick and easy. I’m an engineer so I came in knowing what I wanted, and he listened – a rare thing in a car sales person. He matched a price I got through my credit union’s buying service so I didn’t have to drive 50 miles each way to get what I wanted through their quote. No games, no slick approach, just genuine customer-focused service and truly helpful. Would recommend Jim to anyone!
Bought a used Tacoma from Jim Miller this weekend and drove it all the way back to Colorado with no problems! Jim had the truck all ready for us with a new cover and custom floor mats. Drives great! Excellent customer service from everyone. Go to Jim Miller for your new or used car purchase!
I love the Prius that I just got – and as usual Jim Miller was so helpful. This is my second Toyota and they are great cars, and Maplewood Toyota has great service.
If you’re looking for a car, Jim Miller at Maplewood Toyota is the best. I challenged him and he stepped up and had me in a car a few days later. Jim goes above and beyond and he’s a funny guy too! He listens,(even if you don’t just want to talk about cars) and then he performs his job better than anyone else I’ve dealt with. Maplewood Toyota’s service department is great too!
Jim Miller took the time to find what we needed. A small used SUV that can handle the snow and cabin runs. Didn’t want brand new. He researched all the inventory and found a perfect fit for us. He was professional and took the time to answer my questions. The RAV 4 handles the snow better then my old trail blazer. I was pressed for time, my last car was totaled, in and out in one hour. He is my new “go to” car guy.